Yun Han
Woolloongabba
Summary
Hi ! I'm Yun :)
I am experienced Front of House Waitress in a bustling restaurant setting. Thrives in fast-paced environments, adept at handling a high volume of customers. Exceptional communication skills and a knack for providing excellent customer service. Proven ability to work efficiently within a team and adapt quickly to changing circumstances. Eager to contribute my skills to create a seamless and enjoyable dining experience.
Overview
3
3
years of professional experience
Work History
Front of House
La De Lah
2023.11 - 2023.12
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
STAFF MEMBER
DEAR KLAIRS
2022.01 - 2023.01
- Greeted customers in a courteous manner and took initiatives to make sure customers have a full understanding of the entire flagship store
- Organized and managed internal pop-up events by communicating with follow staff and head manager
- Ensured daily cleaning routine and overall store management
Front of House
Life Crab
2021.01 - 2022.02
- Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
- Streamlined reservation management, resulting in reduced wait times and increased table turnover rates.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Education
Graduate Diploma - Child Care
KYUNGIN UNIVERSITY
KOREA03.2020
High School Diploma -
MUWON HIGH SCHOOL
KOREA02.2018
Skills
- Customer Service
- Cash handling
- Communicative
- Problem-solving
- Flexible and Adaptable
- Reservation management
- Team player attitude
- Multitasking capabilities
- Menu knowledge
- Handling Complaints
STATUS
Casual / Full-time / Part-time available to start immediately
Working Holiday Visa (expiry date : 2024.10.9)
Timeline
Front of House
La De Lah
2023.11 - 2023.12
STAFF MEMBER
DEAR KLAIRS
2022.01 - 2023.01
Front of House
Life Crab
2021.01 - 2022.02
Graduate Diploma - Child Care
KYUNGIN UNIVERSITY
High School Diploma -
MUWON HIGH SCHOOL
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