YUNSEO KM

CASTLEHILL

Summary

Friendly and customer-focused café all-rounder and second barista with communication skills in English. Passionate about providing excellent customer service and creating a welcoming atmosphere. With a background in aviation service, I have a deep understanding of hospitality and always strive to ensure customer satisfaction.

Overview

year of professional experience

Work History

All-Rounder & Second Barista

Oliver Brown

07.2024 - 02.2025

Prepared high-quality coffee and beverages efficiently
Assisted in café operations, including customer service, cashiering, and food preparation
Maintained cleanliness and organization in the café
Engaged with customers, ensuring a friendly and welcoming experience

All-Rounder

Café Cherry Bean

01.2024 - 06.2024

Provided excellent customer service by greeting and assisting customers
Handled POS transactions and managed orders efficiently
Supported kitchen and coffee-making tasks as needed
Built rapport with regular customers, enhancing their café experience

Education

AIRLINE SERVICES

YEONSUNG UNIVERSITY

Skills

Customer service & hospitality experience

communication in English

Strong interpersonal and teamwork skills

Holds an English proficiency certification

Languages

English

Timeline