Zachary Barone
Dural,NSW
Summary
Customer-focused retail and pharmaceutical representative driven by refined customer service and committed to maximising sales. Cultivates long-standing and loyal client relationships through exemplary product knowledge and attentiveness to individual preferences and needs. Contributes enthusiastically to stocking, product display and store cleanliness and promotes inviting, hospitable environment.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Glenhaven Pharmacy
11.2023 - Current
- Assisted pharmacists in maintaining a well-organised and clean pharmacy environment for optimal workflow.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Greeted customers at counter and provided excellent customer service.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Provided delivery services to customers, assuring a friendly, welcoming and convenient patient experience
Shoe Salesperson
Self-employeed
03.2021 - 12.2023
- Maintained timely knowledge of Nike and Adidas expertise, and applied it to customer interactions
- Formulated measurable objectives and key performance indicators to enhance productivity
- Upheld high feedback ratings from customers through prompt responses to questions and problems
- Cultivated strategic customer and supplier relationships, evaluating needs and opportunities within customer accounts and negotiated to gain sales commitments
- Ensured timely follow-up on customer inquiries and maximised opportunities in doing so
- Promptly established credibility and inspired confidence with online and in-person sales prospects
- Exhibited exceptional customer service skills by simplifying complex problems into practical solutions and facilitating successful sales transactions
Education
High School Diploma -
Oakhill College
Castle Hill, NSW12.2023
Skills
- Order Documentation
- Supply Restocking
- Verifying Orders
- Brand Awareness
- Customer service
- Multitasking
- Time management
- Product knowledge
Timeline
Pharmacy Assistant
Glenhaven Pharmacy
11.2023 - Current
Shoe Salesperson
Self-employeed
03.2021 - 12.2023
High School Diploma -
Oakhill College
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