Zachary Klicker
Robina
Summary
I am a motivated and hardworking individual with experience in varying environments and roles. My friendly, positive personality allows me to engage well with customers, this is complimented by my great communication and active listening skills. Being able to multi-task in various environments and my attention to detail ensures that I am a valued member of staff. I am seeking employment where my existing skills will be valued, with the opportunity to develop and learn new ones. I am available any day of the week, open to shift work and I can cover shifts on short notice as I have my licence and own reliable car.
I am a hospitality professional prepared for any role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Bar Gaming Attendant
Maroochy Bridge Hotel
08.2024 - 01.2025
- Company Overview: Maroochy bridge hotel is a high end venue that push to give there customers a professional and memorable experience. Working at Maroochy bridge hotel is where I developed the and elevated my overall hospitality skillset:
- Working long hours and the overnight shifts gave me the understanding of how to run a bar and manage a gaming room
- Prepared and served a wide variety of alcoholic and non-alcoholic beverages to customers in a fast-paced pub environment
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Provided exceptional customer service, ensuring a positive and enjoyable experience for all patrons
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash register and processed customer payments accurately, including cash, card, and digital transactions
- Maintained cleanliness and organisation of the bar area, including glassware, countertops, and storage areas
- Handled customer complaints and concerns in a professional and efficient manner, resolving issues to customer satisfaction
- Collaborated with kitchen and waitstaff to ensure smooth and timely service for customers
- Assisted in inventory management, including tracking stock levels and ordering supplies
- Working long hours and the overnight shifts gave me the understanding of how to run a bar and manage a gaming room
Food and Beverage Assistant/ Bartender
Fish on Parkyn
01.2024 - 03.2024
- Responsible for ensuring diners had an enjoyable experience by providing a welcoming environment
- Professional delivery of food and beverage to large function tables and intimate diners alike
- Advise on menu items, drink and wine choices
- Manage bookings and turnover of tables to ensure efficient running of restaurant
- Prepare cocktails and other drinks in a high-pressure environment solely servicing two restaurants
- Adhere to food safety, high hygiene standards and responsible service of alcohol
Yard Maintenance Worker
Just In Just Out
04.2023 - 09.2023
- Yard maintenance including mowing and whipper snipping
- Pruning trees, weeding and mulching
- Gas delivery to clients in servicing area
Bartender/Food and Beverage Assistant
Codies Place
02.2023 - 08.2023
- Efficient preparation of drinks by following cocktail recipes
- Provide table service and take orders for drinks, provide recommendations on cocktails and wine
- Processing of payments and cash
- Cleaning and restocking of bar to ensure smooth running of business
- Work in a fast-paced environment, multi-tasking drink preparation
Team Member
Round Hill Road Pizza
04.2022 - 12.2022
- Kept work areas clean and organised to ensure hygiene practices were met
- Provided excellent customer service to in house guests and telephone orders
- Food preparation and pizza making
- Contributed to team success by completing jobs quickly and accurately
Café Assistant
Holiday's Café
01.2020 - 01.2022
- Delivered excellent customer service to guests
- EBpos and money handling
- Dishwashing and cleaning of venue to high hygienic standards
Education
No Degree - Grade 12
The Cathedral College
Rockhampton, QLD10-2023
Skills
- Effective communication
- Customer service
- Positive proactive attitude
- Time management
- Fast-paced environment
- Cooperative
- Active listening
- Multi-tasking
- Responsibility
Certification
- Prepare to Work Safely in the Construction Industry (White Card), 01/01/23, CPCWHS1001
- Responsible Service of Alcohol, Galaxy Training, 01/01/22
- Responsible Service of Gambling, Galaxy Training, 01/01/24
- Working with Children, Positive Blue Card, 01/01/22
Timeline
Bartender/Bar Gaming Attendant
Maroochy Bridge Hotel
08.2024 - 01.2025
Food and Beverage Assistant/ Bartender
Fish on Parkyn
01.2024 - 03.2024
Yard Maintenance Worker
Just In Just Out
04.2023 - 09.2023
Bartender/Food and Beverage Assistant
Codies Place
02.2023 - 08.2023
Team Member
Round Hill Road Pizza
04.2022 - 12.2022
Café Assistant
Holiday's Café
01.2020 - 01.2022
No Degree - Grade 12
The Cathedral College
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