Summary
Overview
Work History
Education
Skills
References
Timeline
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Zade Sella

Maidstone,Australia

Summary

Dynamic Accounts/Administration Officer with proven excelling in accounts payable and receivable management. Adept at utilizing Xero for accurate financial reporting and fostering strong client relationships. Recognized for enhancing cash flow and streamlining processes, demonstrating exceptional communication and organizational skills.

Overview

27
27
years of professional experience

Work History

ACCOUNTS/ADMINISTRATION OFFICER

RDM Electrical
Melbourne, Australia
06.2025 - Current
  • Manage both AP/AR processes
  • Process accounts payable invoices and supplier credits with accuracy and efficiency
  • Investigated and resolved invoice discrepancies, managed supplier queries promptly to ensure smooth operations
  • Allocate the correct account codes and enter financial data into Xero
  • Assisted with month-end reporting and reconciliations, supporting financial accuracy and compliance
  • Collect, review, and verify daily employee timesheets for payroll accuracy
  • Managed WorkCover incidents, including reporting and documentation
  • Coordinated onboarding processes, including documentation and inductions
  • Coordinated apprentice training (TAFE) and employee rostering
  • Acted as the point of contact with MEGT for new apprentice starters
  • Scheduled EWPA training for apprentices and A-grade electricians
  • Provided administrative support to Senior Project Manager and Construction Manager, facilitating project coordination and execution

RECEPTIONIST AND ADMINISTRATIVE ACCOUNTS ASSISTANT

Clennett Hire
Melbourne, Australia
04.2023 - 04.2025
  • Managed invoicing, billing, and collections for accounts totaling over $1 million dollars monthly.
  • Communicated with clients professionally to resolve billing discrepancies, and maintain positive relationships.
  • Processed credit card payments using the NAB Merchant facility.
  • Generated aging reports and followed up on overdue accounts to improve cash flow.
  • Maintained detailed records for all late debtors showing last contact and outcome each week.
  • Created and applied credit notes to customers' accounts.
  • Set up new cash and credit customer accounts in Syrinx and Xero.
  • Worked on platforms Xero, Creditor Watch, SAP and Apply Easy.
  • Coordinated with debt collections and insurance companies to manage accounts effectively.
  • Sourced and provided customers any missing invoices, statements or other information to enable timely payments by customers.
  • Reconciled vendor statements and invoices to resolve discrepancies and avoid payment delays.
  • Processed vendor invoices in Xero, ensuring timely approvals and payment within the agreed terms.
  • Maintained accounts inbox and phone calls for all account inquiries.
  • Facilitated account setup for cash and credit customers to enhance transaction efficiency.
  • Created comprehensive quotes in Syrinx, aiding Business Development Managers in securing new business opportunities.
  • Dealt with customer walk-ins for enquiries and quotes, assisted in opening their account and taking payment upfront.
  • Represented the company professionally and ethically at all times.

OWNERS CORP. MANAGER ASSISTANT & PROPERTY MANAGER

Burnham Real Estate
Melbourne, Australia
05.2021 - 04.2023
  • Facilitated timely collection of rent, late fee and utility payments.
  • Conducted regular inspections and coordinated preventive maintenance schedules to optimize property upkeep.
  • Established strong a strong network of industry professionals to enable efficient and cost-effective property maintenance, repairs, and improvements.
  • Maintained positive relationships with property owners and investors through financial and operational reporting, providing strategic recommendations for informed decision-making.
  • Managed email inquiries from members and committees to ensure timely response and resolution.
  • Managing VCAT applications
  • Maintaining insurance and keeping financial records
  • Preparing AGM meetings and taking minutes
  • Established and maintained relationships with key stakeholders and clients to enhance collaboration and support.
  • Researched and resolved questions and problems affecting customers, providing timely updates.
  • Managed competing challenges in a fast-paced environment.

ADMINISTRATIVE ASSISTANT/ASSISTANT PROPERTY MANAGER

RLWL Investments Pty Ltd
Melbourne, Australia
04.2016 - 04.2021
  • Coordinated operations for 35 properties, ensuring quality living conditions and resident satisfaction.
  • Oversaw total operation, maintenance, and administration of property with 35 units.
  • Managed routine rental payments and followed up on delinquencies to keep accounts current.
  • Coordinated standard evictions and contacted law enforcement for legal action.
  • Inspected units during move-in and move-out times to evaluate conditions, determine maintenance needs and assess fees for damages.
  • Developed and maintained property filing and tracking systems for key reports and documents including conduct entry, exit and routine reports, and create new residential lease.
  • Established and maintained filing systems and databases to enhance document organization and retrieval.
  • Receive emails from councils and Government departments in relation to building development and construction.
  • Receive emails of contract of purchase/sale from real estate agents and conveyancer for upcoming settlements.
  • Coordinate all tasks that is associated with invoicing this includes print out all invoices, pay online, print out and email remittance receipt to supplier, add the expenses on spreadsheet.
  • Handled tenant inquiries via email, resolving issues to maintain positive tenant relations.
  • Promoted leasing opportunities on Rent Better, increasing property visibility and attracting potential tenants.
  • Verified lease agreement information to prevent errors and future complications with tenants.

OFFICE MANAGER

SAI Global
Melbourne, Australia
04.2003 - 03.2015
  • Coordinated and prepared team meetings, managing catering, agendas, documentation, minutes, and monthly reports to enhance meeting effectiveness.
  • Maintained record-keeping systems, supply management, and office policies to optimize productivity and support a well-organized work environment.
  • Managed provision of building, office, and kitchen consumables to ensure staff amenities were consistently met.
  • Managed building-related services, including security access issues and property management tasks such as cleaning and maintenance.
  • Handled various administrative tasks to support smooth workflow and maintain operational efficiency.
  • Coordinating and preparing monthly email alerts distribution.
  • Coordinate all tasks associated with the coordination and provision of annotation service.
  • Coordinating dispatch operations, ensuring timely delivery and workflow efficiency.

ADMINISTRATIVE ASSISTANT IN MUNICIPAL AREA

Valuer- General Victoria
Melbourne, Australia
04.2001 - 12.2001
  • Supported Administrative Manager by preparing council reports, minutes, and agendas to ensure organized meetings.
  • Monitored emails from councils to facilitate effective communication.
  • Processed correspondence, documents, and reports to streamline clerical operations.
  • Performed general administrative duties to support daily operations.
  • Receive calls/establish the purpose of call direct to appropriate staff member.
  • Answered incoming calls and directed messages to correct party.

RECEPTIONIST

Rushton Group
Melbourne, Australia
11.1998 - 03.2001
  • Welcomed and assisted visitors at the front desk, providing directions and information.
  • Answered phone calls and directed to appropriate personnel or department.
  • Took and delivered messages to ensure timely communication during personnel absences.
  • Received incoming mail, sorted it by department, and distributed it to appropriate personnel.
  • Receive and order office supplies.
  • Arrange and coordinate travel schedules and reservations.
  • Coordinate & prepare marketing reports for Marketing Managers.

Education

Completed Year 12 -

Gilmore Secondary College
Melbourne

Skills

  • Accounts Receivable
  • Accounts Payable
  • Invoice processing
  • Accounts payable
  • Proficient in Xero
  • Proficient in Excel
  • Proficient in SAP
  • Proficient in Microsoft Office
  • Proficient in Word
  • Office Management
  • Team Supervision
  • Communication
  • Communication

References

Available upon request

Timeline

ACCOUNTS/ADMINISTRATION OFFICER

RDM Electrical
06.2025 - Current

RECEPTIONIST AND ADMINISTRATIVE ACCOUNTS ASSISTANT

Clennett Hire
04.2023 - 04.2025

OWNERS CORP. MANAGER ASSISTANT & PROPERTY MANAGER

Burnham Real Estate
05.2021 - 04.2023

ADMINISTRATIVE ASSISTANT/ASSISTANT PROPERTY MANAGER

RLWL Investments Pty Ltd
04.2016 - 04.2021

OFFICE MANAGER

SAI Global
04.2003 - 03.2015

ADMINISTRATIVE ASSISTANT IN MUNICIPAL AREA

Valuer- General Victoria
04.2001 - 12.2001

RECEPTIONIST

Rushton Group
11.1998 - 03.2001

Completed Year 12 -

Gilmore Secondary College
Zade Sella