Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

ZAHID ZAFAR

Ballajura,WA

Summary

Dedicated Social Worker with proven adaptability and strong interpersonal skills. Experienced in delivering social services across diverse populations, focusing on client strengths and resource advocacy. Skilled in conducting comprehensive assessments and home visits, consistently achieving high-quality outcomes under pressure. Recognized for effective conflict resolution and decision-making abilities in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Facilitator

Wesley Mission Queensland
Robina, QLD
02.2025 - 05.2025
  • Provided crisis intervention services when needed including suicide prevention protocols and de-escalation tactics.
  • Provided psychosocial support by educating clients about available resources and assisting them with applying for benefits programs.
  • Facilitated referrals to specialists as needed.
  • Provided case management services, including monitoring, advocacy, and support.
  • Liaised with stakeholders involved in client service delivery.
  • Collaborated with external agencies to ensure effective delivery of services.
  • Conducted assessments to identify needs and develop appropriate interventions for clients.

Team Leader

Lifest Healthcare
Springwood, QLD
01.2024 - 02.2025
  • Cultivated harmonious team dynamics through effective conflict resolution strategies.
  • Enhanced team productivity by implementing efficient work processes and reviewing performance metrics.
  • Supervised resource management to ensure organizational efficiency.
  • Facilitated team meetings while delegating tasks and managing performance of team members.
  • Mentored team members to support professional growth and career advancement.
  • Managed roster allocation and maintenance, ensuring compliance with scheduling requirements.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.

Team Leader

Warrane Morington & Rokeby Neighbourhood Centre
Warrane, TAS
05.2023 - 12.2023
  • Established performance expectations for the team, tracked progress towards goals, and offered constructive feedback as necessary.
  • Empowered team members through delegation of responsibilities based on individual strengths and areas of expertise.
  • Managed conflict resolution and fostered a positive work environment through collaborative team communication.
  • Promoted an inclusive and diverse team culture, fostering respect and understanding.

Social Worker

Gold Coast Community Legal Centre
Southport, QLD
07.2022 - 11.2022
  • Conducted individual and family interviews to identify tailored services for addressing unique needs.
  • Maintained thorough case history records and wrote detailed reports.
  • Maintained lists of resources helpful to clients.
  • Implemented interventions for achieving treatment goals and addressing client needs.
  • Collaborated with a multidisciplinary team composed of mental health case managers and disability workers to achieve shared goals.
  • Conducted home study assessments for clients, aiding courts in custody decisions.
  • Treated high-risk clients living in communities to minimize institutional care.

Community Social Worker

Lynne Richardson Community Centre
Molendinar
02.2021 - 06.2021
  • Assisted clients in accessing community resources, public transportation, healthcare and financial guidance.
  • Managed after-school children programs to establish strong relationships with both the kids and their parents.
  • Served as a mental health support for homeless individuals, facilitating access to community resources.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Conducted interviews with clients to identify customized services based on individual and familial requirements
  • Applied cognitive behavioral therapy techniques to effectively address client's thought patterns and behaviors.

Education

Bachelor of Social Work -

Griffith University
Gold Coast, QLD
12.2022

Diploma of Social and Psychological Science -

Griffith College
Gold Coast, QLD
11.2018

Skills

  • Analytical and leadership skills
  • Written and verbal communication
  • Crisis intervention
  • Mental health support
  • Risk assessment
  • Client advocacy
  • Stakeholder engagement
  • Community outreach
  • Psychosocial evaluation
  • Trauma-informed care

Certification

  • Blue Card
  • Police Check
  • First Aid Certificate
  • CPR
  • NDIS Worker Orientation Module
  • NDIS New Worker Module
  • Queensland Open Driver License and a reliable car
  • Assistance with Medication Certificate
  • Hand Hygiene
  • Yellow Card

Languages

English
Full Professional
Urdu
Native/ Bilingual
Punjabi
Professional
Hindi
Professional

References

References available upon request.

Timeline

Support Facilitator

Wesley Mission Queensland
02.2025 - 05.2025

Team Leader

Lifest Healthcare
01.2024 - 02.2025

Team Leader

Warrane Morington & Rokeby Neighbourhood Centre
05.2023 - 12.2023

Social Worker

Gold Coast Community Legal Centre
07.2022 - 11.2022

Community Social Worker

Lynne Richardson Community Centre
02.2021 - 06.2021

Bachelor of Social Work -

Griffith University

Diploma of Social and Psychological Science -

Griffith College

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ZAHID ZAFAR