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Zahid Al Hasan
Canberra
Summary
Information technology professional with history of driving business solutions through technology. Adept at bridging gap between technical teams and business stakeholders, ensuring seamless project execution. Dependable team player known for adaptability and commitment to achieving results. Key skills include data analysis, requirements gathering, and process optimisation.
I am seeking to work in a dynamic professional environment with a growing organisation and utilise my enthusiasm and passion to actively increase my performance tying with the organisational objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ICT Business Analyst
Tecza IT Pty Ltd
12.2021 - 06.2025
- Identifies, investigates, and analyses business processes, procedures and work practices.
- Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality solutions.
- Uses project management methodologies, principles and techniques to develop IT project plans and to cost, resource and manage projects.
- Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans by ensuring acceptable quality and integrity.
- Uses data and process modelling techniques to create clear system specifications for the design and development of system software and other web-services.
Manager - Business Operations
HBD Services
03.2018 - 04.2019
- Maintained constant collaboration with management, staff, and vendors to ensure proper operations and actively pursued strategic and operational objectives
- Developed, implemented, and maintained quality assurance protocols
- Grew the efficiency of existing organisational processes and procedures to enhance and sustain the organisation’s internal capacity
Education
Professional Year Program -
Navitas
02.2023
Master of Business Information Systems - undefined
Torrens University Australia
05.2022
TAE40116 - Certificate 4 in Training And Assessment - undefined
Ambition Training Institute
07.2020
BSB50920 - Diploma of Quality Auditing - undefined
ISMPA Pty Ltd
04.2020
BA (Hons) in Business Management - undefined
University of Worcester
07.2011
BTEC Higher National Certificate: Accounting - undefined
Bangladesh Institute of Management Studies
07.2007
Skills
- Identify and process requirements analysis and data analysis
- Create effective business process mapping, solutions prototype and UI/UX design
- Proficient in Adobe creative suite, Tableau
- Performed as a leader to manage small groups and teams
- A performing proactive team player with problem solving skills
- IT infrastructure and IT service management
- Requirements gathering
- Functional specifications
- User acceptance testing
- Business process modelling
- Stakeholder management
Certification
- Software Design: From Requirements to Release (LinkedIn Learning) November 2020
- Marketing Virtual Events (LinkedIn Learning) September 2020
- Artificial Intelligence (Torrens University Australia) May 2020
- How Big Data is Changing Content Marketing (Torrens University Australia) May 2020
- Provide Advanced First Aid (HLTAID006) September 2020
Awards
- MUJIB 100 Idea Contest 2021 Placed among top 100 ideas - Self-powered Biosensor for Remote Patient Monitoring,
- Certificate of Appreciation September 2021 Australian Computer Society panel meeting - Professional Body Accreditation,
- Study Link Award May 2020 Service Excellence Award for outstanding agent services
Affiliations
- Associate Member - Australian Computer Society (ACS) Since January 2022
- ACT Full Driving Licence
Interests
Timeline
ICT Business Analyst
Tecza IT Pty Ltd
12.2021 - 06.2025
Manager - Business Operations
HBD Services
03.2018 - 04.2019
Master of Business Information Systems - undefined
Torrens University Australia
TAE40116 - Certificate 4 in Training And Assessment - undefined
Ambition Training Institute
BSB50920 - Diploma of Quality Auditing - undefined
ISMPA Pty Ltd
BA (Hons) in Business Management - undefined
University of Worcester
BTEC Higher National Certificate: Accounting - undefined
Bangladesh Institute of Management Studies
Professional Year Program -
Navitas
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