Zali Greasley
Rowville,VIC
Summary
Zali is a hardworking and experienced worker who does her best to complete tasks that are assigned to her during her shifts. She prides herself strongly upon her work and Customer service skills and is always wanting to learn and grow within her careers. She works well independently, as well as in a team, and can present well in high pressure situations. She contributes to the workplace however she can and cares a lot for her work and her peers. Her retail training is evident in her work, considering herself to be a 'people person', as well as being a creative and strategic thinker.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe All Rounder
Brioche By Phillip (Bakery and Cafe)
07.2024 - Current
- Achieved customer satisfaction by consistently delivering high-quality service in all assigned tasks.
- Maintained a safe work environment with consistent adherence to safety protocols.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Restocked and completed customer Purchases using a register
Team Member
BWS
02.2024 - 07.2024
- Kept work areas clean and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs and operating a POS system to complete their purchases
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learnt how to Close/ Open the store
Part Time Crew Member
McDonald's
11.2020 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Operated register and POS system and completed Stock Intake
- Trained Barista
Education
High School Diploma -
Euroa Secondary College
Euroa VIC11.2023
Skills
- Supply Restocking
- Upselling strategies
- Customer Service
- Multitasking
- Problem-Solving
- Cash Handling
- Team building
- POS Systems
- Retail Employee Training
- Sales and Retail Experience
Certification
McDonalds RTO and Apprentice
Support Australia- SIR20216 Certificate II in Retail services
GOTAFE- CUA30715 Certificate III in Design Fundamentals
RSA Certificate- Liquor Control Victoria (16/01/24)
References
Marshall Walker (Shift Manager at McDonalds) - 0474 704 412
Tomoko Cornall (Manager at Brioche) - 0430 677 222
Timeline
Cafe All Rounder
Brioche By Phillip (Bakery and Cafe)
07.2024 - Current
Team Member
BWS
02.2024 - 07.2024
Part Time Crew Member
McDonald's
11.2020 - 04.2024
High School Diploma -
Euroa Secondary College
McDonalds RTO and Apprentice
Support Australia- SIR20216 Certificate II in Retail services
GOTAFE- CUA30715 Certificate III in Design Fundamentals
RSA Certificate- Liquor Control Victoria (16/01/24)
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