Zanie Pattison
Doreen
Summary
Professional and personal Enthusiastic all-rounder, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel bringing to the team my hard working and enthusiastic friendly disposition gaining job satisfaction with serving the community and building solid positive customer/client/families and colleagues relationships.
Overview
16
16
years of professional experience
Work History
Learning Assistant & Well-being Support
Ivanhoe Grammar School
01.2021 - Current
- Assisted with development and analysis of Individual Education Plans
- Stayed up-to-date on most recent curricula and teaching strategies.
- Provided detailed feedback to teachers and parents regularly regarding individual student progress.
- Demonstrated Flexibility with job requirements through Covid , taking on primary special needs Foundations to grade 6 Primary years supporting spacial educational needs and supporting children and families via zoom meetings and liaising with Teachers.
- report writing and documentation on students progress .
- keeping close communications as the go between Teachers, Students and Parents.
- Carefully established expectations and professional relationships with students to enhance independence and knowledge.
- Collaborated with all parties to monitor progress of students and adjust instructional strategies to meet specific needs more efficiently.
- Honored confidentiality to safeguard students' private information.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Implemented catheter insertion management.
- Advocated for student by communicating care preferences.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
Childcare Educator
North Ringwood Community Family Services
11.2018 - 02.2020
- Occupational Health & Safety Supervisor for the centre at NRCCC
- In-depth knowledge of EYLF & NQF based programming and planning
- Strong knowledge of centres Policies and Procedures e.g Medical records & privacy, storage, administration, record keeping , Health management plans for individuals
- Developed team communications
- Collecting vital information for staff meetings
- Supported students during work placement to ensure a high standard and professionalism was achieved
- Arranged parent-teacher meetings to address children's progress and collaboratively set goals for areas to challenge individuals
- Assess children's developments including speech, social, age and stage milestones
- Provided stimulating activities and experiences for appropriate age development
- Encouraged activities that built independence and critical thinking
- Planned and guided age-appropriate tasks like reading, crafts, songs and outdoor/indoor group activities
Fire and Safety Trainer /Executive Personal Assistant
Profire Safety
11.2015 - 11.2018
- Implemented Fire safety training programs Australia wide
- Assessment and audits conducted, collated and reported back to internal and external stakeholders
- Yearly scheduling fire training in advance (Australia wide ) for multiple company's eg Salvation Amy, Estia Health, Reese Plumbing, SKM, Schools and Independent living, Hospitals, Churches and community out reach sectors
- Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in Xero
- Itinerary Planner of accommodation, flights , car hire, training scheduling interstate for staff
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- organizing staff meetings and functions
- ordering goods and supplies to make up chief Warden fire evacuations bags and sending out to sites
- Australia wide.
- Accurate record keeping of accounts payable and receivable
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Generated invoices upon receipt of billing information and tracked collection progress.
FOH and BOH 2IC, Show Room Manager
Yarra Valley Chocolaterie & Ice Creamery
01.2013 - 01.2015
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Provided prompt, courteous service to every individual entering showroom.
- Liaised with marketing team to identify and develop sales and promotional events.
- Supervised inventory and placed orders to replenish low running supplies.
- Researched issues to obtain appropriate answers to customer inquiries.
- Promoted business' development by building and maintaining relationships with new clients.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Oversaw regulated greeting and internal processing of guests upon arrival.
- Greeted and assisted guests by gathering information and taking small groups on tour of venue
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
OSHC Co-ordinator
OSHClub
01.2012 - 01.2013
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept notes of behavior issues, food served and medications administered to children.
- Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
- Met with parents about daily activities, positive developments and issues.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Monitored entrances and exits to maintain safety and organized environments.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Developed lessons and activities to promote children's physical and emotional development.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Consulted with families to discuss activities and behaviors of each child.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
Kindergarten Assistant
Blackburn North Baptist Preschool
01.2008 - 12.2010
Education
Up To Date
First Aid And Working With Children's Check
2024
Advanced Xero - Accounting
Career Academy
Melbourne06.2020
Health And Safety Representative Training
Worksafe
Melborne2019
Barista/food Handling And RSA
Melbourne, VIC2016
Accounting And Finance
Xero Computor Training
Melbourne Xero Training01.2013
Diploma of Family And Children's Study -
Swinburne University
Croydon02.2007
Hair And Beauty
Vidal Sassoon Hairdressing / Apprenticeship
London/ Melbourne01.1996
Skills
- Professional work ethic that inspires others
- Quick to learn and obtain new knowledge
- Critical thinker that thrives on new Challenges
- Creative at Multitasking and problem solving
- Collaborative team player
- Experienced Early childhood Educator
- OH&S fire safety Trainer
- Care Planning and communicative problem solver
- FOH & BOH Housekeeping manager
- Scheduling Staff travel's and accommodation Australian wide
- Planning and Coordination of staff and office
- Interpersonal Communication
- Adaptability
- Responsible
- Documentation and control
- Office management
- Account Reconciliation
- Relationship building staff/customers
- Credit and collections
- Order delivery practices
- Cross-functional teams leadership
- Vendor relationship management
Additional Information
References-
Teacher at Ivanhoe Grammar
Sarah Horton
0402 677 029
Vicki Morrow
Pre-School Teacher
0413 214 548
Timeline
Learning Assistant & Well-being Support
Ivanhoe Grammar School
01.2021 - Current
Childcare Educator
North Ringwood Community Family Services
11.2018 - 02.2020
Fire and Safety Trainer /Executive Personal Assistant
Profire Safety
11.2015 - 11.2018
FOH and BOH 2IC, Show Room Manager
Yarra Valley Chocolaterie & Ice Creamery
01.2013 - 01.2015
OSHC Co-ordinator
OSHClub
01.2012 - 01.2013
Kindergarten Assistant
Blackburn North Baptist Preschool
01.2008 - 12.2010
Up To Date
First Aid And Working With Children's Check
Advanced Xero - Accounting
Career Academy
Health And Safety Representative Training
Worksafe
Barista/food Handling And RSA
Accounting And Finance
Xero Computor Training
Diploma of Family And Children's Study -
Swinburne University
Hair And Beauty
Vidal Sassoon Hairdressing / Apprenticeship
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