Zara Elliott
Alice Springs,NT
Summary
I am a diligent and adaptable cinema team member with two years of experience, demonstrating proficiency in customer service and various operational tasks. I've been told by my supervisors that I possess strong learning abilities, quickly mastering new responsibilities after initial guidance and hands-on experience. Cleaning is one of the main jobs at the cinema and I've been put on that shift many times before, and can say that I'm confident with my cleaning knowledge. I am proficient in cash handling and POS systems operation. Whilst there are many things I am not confident in doing, I'm committed to personal growth, steadily improving anything with repetition and increased familiarity.
Overview
2
2
years of professional experience
Work History
Retail Worker
Alice Springs Cinema
Alice Springs, NT
03.2022 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Proficient in online orders: menulog & uber eats
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
Cleaner
Alice Springs Cinema
Alice Springs, NT
03.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Education
Araluen Christian College
Alice Springs, NTCertificate II - Hospitality
Charles Darwin University
Alice Springs, NTCertificate I - Work Readiness
Charles Darwin University
Alice Springs, NT2023
Certificate I - Retailing
Charles Darwin University
Alice Springs, NT2023
Skills
- Quick learner
- Patient
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
Additional Information
Hobbies and Interests:
- Watching movies
- Enjoy playing video games
- Loves playing board/ card games
- Reading
Timeline
Retail Worker
Alice Springs Cinema
03.2022 - Current
Cleaner
Alice Springs Cinema
03.2022 - Current
Araluen Christian College
Certificate II - Hospitality
Charles Darwin University
Certificate I - Work Readiness
Charles Darwin University
Certificate I - Retailing
Charles Darwin University