Zara Soltwedel
Byron Bay,NSW
Summary
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
4
4
years of professional experience
Work History
Hospitality Worker
Ryan
Byron Bay, NSW
05.2024 - Current
- Minimized risks to guests by strictly following sanitizing procedures for different areas.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Welcomed customers to property and offered immediate assistance with needs.
- Skilled in efficiently preparing high-quality dishes following Grilld's recipes and food safety standards - whether I am using the grill or dressing the food.
- Engage with guests at the cash register, providing exceptional service, answering inquiries, and ensuring a positive dining experience.
- 3. Proficient in serving tables, taking orders accurately, delivering food promptly, and addressing customer needs promptly and courteously.
- Adapt to various tasks and assist in maintaining restaurant cleanliness, restocking supplies, and collaborating with team members to ensure smooth operations.
Housekeeper
Rohan
Ballina, NSW
03.2024 - 05.2024
- Maintained and organized cleaning supplies stock.
- Used cleaning chemicals following proper guidelines.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Interacted pleasantly with clients and guests when performing daily duties.
Hospital Cleaner
Aaron
Lismore, NSW
03.2024 - 05.2024
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Restocked supplies, replacing toiletries, liners and soaps.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Store Assistant
Angie Scomazzon
Mossman, QLD
05.2020 - 02.2024
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Maintained highest level of visual merchandising and store conditions to foster welcoming shopping environment.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- Helped customers make purchases by demonstrating, describing and recommending products.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Interacted with customers to identify needs and preferences.
Education
QCE - Year 12 Graduate
Mossman State High School
Mossman11-2023
Skills
- Safe alcohol service
- Cleaning and sanitizing
- Supply Restocking
- Food Preparation
- Housekeeping
- Customer Service
- Room Service
- Guest Reception
- Cash Handling
- Time Management
- Teamwork and Collaboration
- Fluent in English and German
Timeline
Hospitality Worker
Ryan
05.2024 - Current
Housekeeper
Rohan
03.2024 - 05.2024
Hospital Cleaner
Aaron
03.2024 - 05.2024
Store Assistant
Angie Scomazzon
05.2020 - 02.2024
QCE - Year 12 Graduate
Mossman State High School