Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zeinab Haidari

Central,NSW

Summary

Professional and customer-focused administrative professional transitioning into a Medical Receptionist role, bringing extensive experience in customer service, office administration, and healthcare support. Skilled in managing front desk operations, coordinating appointments, maintaining accurate records, and delivering compassionate, efficient service to patients and healthcare professionals. Currently a first-year Radiography student, developing a strong foundation in medical imaging, patient care, anatomy, and healthcare practices, complemented by previous experience in pharmacy. Recognized for exceptional communication, attention to detail, and the ability to thrive in fast-paced healthcare environments while providing outstanding patient experiences.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Dispensary Assistant & Admin Assistant

Bloom Pharmacy
Bondi Junction, NSW
01.2024 - Current
  • Ensured compliance with regulatory standards by adhering to safety protocols during all interactions.
  • Processed transactions efficiently, maintaining a high level of accuracy in cash handling and reporting.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Trained new staff on product knowledge and sales techniques to improve overall team performance.
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

.

Student Pharmacist

Chemist Warehouse
Parramatta, NSW
03.2023 - 01.2025
  • Dispensed medications accurately while ensuring compliance with regulatory standards.
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted in inventory management, monitoring stock levels to prevent shortages.
  • Assisted in the training of new pharmacy students, providing guidance and mentorship to ensure their success.
  • Maintained up-to-date knowledge on pharmaceutical advancements through continuing education courses, ensuring accurate information sharing with patients and colleagues.
  • Recognized for consistently maintaining a high level of accuracy while processing prescriptions, resulting in fewer errors and more efficient operations.
  • Handled multi-line phone system, directing calls efficiently to appropriate departments.

Education

Mater of Pharmacy Deffered -

University of Technology
Sydney, NSW
01.2025

Bachelor of Medical Science - Life Sciences

University of Technology
NSW
01.2021

Higher School Certificate -

Holroyd High School
Greystanes, NSW
09.2017

Skills

Communication

Customer Service

Organization & Time Management:

Medical Scheduling

Attention to Detail

Problem-Solving

Maintaining confidentiality

Office administration

Certification

  • 2018- current: Lab safety Induction Program, University of Technology, NSW 2000
  • 2022: First Aid Training Certificate, Holroyd High School, Greystanes 2045

Timeline

Dispensary Assistant & Admin Assistant

Bloom Pharmacy
01.2024 - Current

Student Pharmacist

Chemist Warehouse
03.2023 - 01.2025

Mater of Pharmacy Deffered -

University of Technology

Bachelor of Medical Science - Life Sciences

University of Technology

Higher School Certificate -

Holroyd High School
Zeinab Haidari