Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Jacobi

Brisbane,QLD

Summary

Dedicated professional with extensive experience in mental health, substance abuse, homelessness, and suicide prevention. Committed to achieving optimal outcomes for clients through compassionate support and effective intervention strategies. Proven ability to create positive and impactful experiences for individuals in crisis.

Overview

13
13
years of professional experience

Work History

Retail Store Manager

Silly Sollys
Everton Park, QLD
01.2023 - Current
  • Directed and trained staff members to enhance operational efficiency and customer satisfaction.
  • Motivated team members to achieve sales targets and maintain high service standards.
  • Managed stock levels, ensuring optimal inventory and product availability for customers.
  • Assisted with store preparation and cleanup, ensuring a well-organized and welcoming environment.
  • Acknowledged guests promptly upon entering the sales area, enhancing customer experience.

Hairdresser

Bella vision Hair studio
Ferny Hills, QLD
01.2012 - 11.2015
  • Conducted thorough consultations to tailor services based on individual hair care needs and preferences.
  • Cultivated strong client relationships through exceptional customer service, ensuring satisfaction and promoting repeat visits.
  • Worked collaboratively with fellow stylists and receptionists to maintain a cohesive and efficient salon environment.
  • Fostered a friendly environment by warmly welcoming clients and maintaining their comfort during appointments.
  • Executed diverse hair cutting techniques such as layering, texturizing, and blunt cuts, ensuring clients received the latest styles.

Education

Peer Work Homeless

Q Shelter
Brisbane, QLD
03-2024

Cert 3 Phlebotomist -

Mater Education
Brisbane, QLD
03-2019

Ferny Grove State School
Brisbane, QLD
12-2011

Skills

  • Friendly, positive attitude
  • Active listening
  • Cultural competence
  • Goal setting assistance
  • Stress management techniques
  • Emotional intelligence

Timeline

Retail Store Manager

Silly Sollys
01.2023 - Current

Hairdresser

Bella vision Hair studio
01.2012 - 11.2015

Peer Work Homeless

Q Shelter

Cert 3 Phlebotomist -

Mater Education

Ferny Grove State School

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Zoe Jacobi