Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
References
Timeline
Generic

Zoe DeAngelis

Whitebridge,NSW

Summary

I am a motivated and dependable 18 year old, Year 12 student seeking casual work, currently gaining valuable experience at McDonald's Kotara as a Crew Coach, while balancing school and competitive sports. Known for being punctual, hardworking, and consistent, I thrive in team environments and enjoy supporting others, learning new skills, and taking on challenges. My experience juggling multiple commitments has built strong communication, time management, and problem-solving abilities, which I am eager to bring to a new role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Coach/Crew Trainer

McDonalds
Kotara , NSW
10.2022 - Current
  • Trained new crew members on service standards and operational procedures.
  • Mentored team members to improve customer service and teamwork.
  • Coordinated staff schedules to optimize workflow during peak hours.
  • Provided feedback to management on crew performance and training needs.
  • Provided feedback to team members on their performance, progress and areas of improvement.
  • Mentored junior crew members in developing their skillsets while providing them with guidance on career development opportunities.
  • Volunteered bi-monthly at Ronald McDonald House, cooking dinner for sick children and families.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

St Phillips Christian College
Waratah, NSW
09-2025

Skills

  • Employee training
  • Team building
  • Conflict resolution
  • Time management
  • Staff coordination
  • Customer service
  • Mentorship experience

Affiliations

  • Merewether United Soccer competition U18 girls (2025)
  • Kahibah Football Club soccer competition U13-U17 (2020-2024)
  • United Netball Association at Charlestown, 2013-2025

Certification

  • Barista course CBD college certificate for 'Prepare and serve espresso coffee' and 'Use hygienic practices for food safety'
  • Cert II in hospitality, completed in 2024
  • HSC to be completed in October 2025
  • CPR and first aid certificates

Accomplishments

  • Crew coach of the quarter (April 2025 – July 2025)
  • C-badge netball umpire (2024)
  • Principles Award for 'Serve One Another' (2024)
  • Principles Award for 'Strive For Excellence' (2025)

References

References available upon request.

Timeline

Crew Coach/Crew Trainer

McDonalds
10.2022 - Current

High School Diploma -

St Phillips Christian College

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Zoe DeAngelis