Zoe Hume
Singleton,NSW
Summary
Friendly staff member with experience in order taking, payment processing and food safety. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
3
3
years of professional experience
Work History
Cafe All Rounder
Munkeeskins Cafe
06.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Waitress
Monkey Place Catering
01.2021 - Current
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Contributed to the restaurant's positive reputation by consistently delivering exceptional service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Bachelor of Criminology/Bachelor of Psychology - Criminology/Psychology
University of Newcastle
Newcastle, NSW2027
Skills
- Organizational Skills
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Time Management
- Hospitality Service Expertise
Timeline
Cafe All Rounder
Munkeeskins Cafe
06.2023 - Current
Waitress
Monkey Place Catering
01.2021 - Current
Bachelor of Criminology/Bachelor of Psychology - Criminology/Psychology
University of Newcastle
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