Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Lang

Byford

Summary

Personable and positive with strong communication and customer service skills, and am adaptable in fast paced environment. Knowledge of sales principles and techniques. I'm dedicated to enhancing customer satisfaction

Overview

2
2
years of professional experience

Work History

Sales Assistant

Reject Shop
01.2024 - 07.2024

Handles customer inquiries and complaints with a positive attitude

Helped customers locate products and checked store system

Processed transactions while maintaining high level of customer service

Lechenault Leisure Centre

Netball Unpiring
06.2023 - 10.2023


Umpired Netball games on Thursday nights during the netball season

Built positive relationships with parents off players

Promoted good sportsmanship with the competing teams


Cleaner

Sanyati Property Services
02.2023 - 10.2023

Maintained cleanliness bathrooms by washing down and sanitizing bench tops and toilets, changing bins

Making sure all floors were vacuumed and mopped thoroughly, all bins were changed and bench tops were sanitized


Customer Service Assistant

KFC
03.2022 - 12.2022
  • Managed customer complaints effectively, offering solutions
  • Provided support during peak hours as well as holidays and special events.
  • Worked on cashier window and at the front of the store handling customers
  • Maintained a clean work environment and restocked things around the store

Education

Byford Secondary College
Byford, WA
11-2024

Skills

  • Cash register operation
  • Customer service
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Adaptable and flexible

Timeline

Sales Assistant

Reject Shop
01.2024 - 07.2024

Lechenault Leisure Centre

Netball Unpiring
06.2023 - 10.2023

Cleaner

Sanyati Property Services
02.2023 - 10.2023

Customer Service Assistant

KFC
03.2022 - 12.2022

Byford Secondary College
Zoe Lang