Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Zrinka Kapiteli

Zrinka Kapiteli

Melbourne,Australia

Summary

Results-driven procurement and finance professional with over 5 years of experience in procurement roles and extensive background in finance within large-scale organizations. Proven expertise in contracts and supplier relationship management, alongside strong supply chain analysis skills. Recognized for superior research abilities, sound judgment, and meticulous organizational skills, I thrive in streamlining processes and outcomes while maintaining a strong analytical and data-driven mindset.

I am a reliable and innovative professional, adept at managing multiple priorities with a positive attitude. Committed to meeting internal business needs while adhering to budget and operational goals, I excel in vendor relations and strategic procurement methods. My detail-oriented approach and willingness to take on additional responsibilities contribute to team success and overall organizational effectiveness.

Overview

25
25
years of professional experience

Work History

Procurement Specialist

Lander & Rogers
01.2022 - 10.2024
  • Reporting to the firm's Chief Risk Officer and General counsel
  • Managed firms Contract and agreements database with relevant details which assisted with reporting, analysis and planning
  • Responsible for maintaining and updating firm-wide policies and procedures, including the development and implementation of a sustainable procurement policy
  • Developed and implemented Supplier Code of Conduct in 2023.Shared it with all suppliers to strengthen supplier compliance with relevant laws and regulations.
  • Developed and implemented Modern Slavery Policy, together with Modern slavery framework in 2022
  • Conducted benchmarking against 24 competitors and presented findings to the Modern Slavery Working Group
  • Organized and implemented Modern Slavery training for all staff
  • Driving the pilot process for Anti-money laundering process and have screened suppliers and clients using World-check/LSEG software
  • Collaborated with technology department and internal teams on a project to create online contracts and supplier database
  • Conducted supply chain mapping and modern slavery risk assessments, accomplished as the subject matter expert on modern slavery for the firm
  • Developed comprehensive supplier assessment and pre-selection processes, including contract development and onboarding procedures for appointed suppliers
  • Designed manual supplier database, which helps with visibility of supply chain and is used for compliance reporting and tender/client requests
  • Took on an audit role for the Finance team’s supplier onboarding process, which led to improved efficiency and control measures
  • Simplified and shorten the process of PTR reports creation including information of credit card payments.
  • Researched and identified potential new suppliers to increase vendor base.

P2P Specialist

Medibank Private
08.2019 - 01.2022
  • Management of purchase requisitions in SAP Ariba system and making sure that procurement policy is followed. Manage and verify receiving documents from supplier before executing purchase order process.
  • Providing training to business stakeholders on how to use SAP Ariba system and comply with the procurement policy.
  • Onboarding suppliers to SAP Ariba system for straight through processing and assisting them with their accounts.
  • Monthly accounts reconciliations with the suppliers and assistance to supplier regarding Purchase orders.
  • Working with Procurement Category manager on process efficiencies regarding invoice processing for Telstra, targeting improvement in on time payments and easier cost monitoring. Also, working on the new contract.
  • Working with Telstra on reducing Medibank's aged debt, 90% of the total sum resolved in three months
  • Engaging in project work with Category managers to update contract workspaces in SAP Ariba to uplift commercial and business acumen.
  • Reduced number of days for processing monthly rent invoice, from few days to just less than 1 hour.
  • Onboarded high volume suppliers to SAP Ariba and assist them with the straight through process which removed involvement of Procurement team with goal of time efficiency, transparency and timely payments.
  • Lead the task of clearing old purchase orders where goods have been received in error. Outstanding amount reduced from 3mil to 1mil.
  • Completed training in Contract Negotiations delivered by Gartner
  • Followed all company policies and procedures to deliver quality work.

Finance Analyst

Medibank Private
01.2018 - 08.2019
  • Prepare and present monthly financial and business performance information to enable executives to make accurate and timely decisions
  • Guiding suppliers with invoice formats, whilst providing commercial insights into invoicing standards
  • Reduced invoice processing time frame & cost reduction by $55,000 as a result of improving and implementing process
  • Reaching ‘subject-matter-expert’ level for Medibank finance systems. Systems used include SAP S4 Hana, Business Warehouse and other customized reporting tools.
  • Analysing the data which resulted in data correction and savings of $70,000 for the company
  • Working with IT and Cyber security team on providing more accurate checks of the files which were sent to Defence

Finance Officer (SAP)

Medibank Private
01.2014 - 08.2018
  • Provide support to the business through monitoring end- to end processes of benefits and premium payments
  • Root cause and options analysis of exceptions, requiring cross-functional engagement with IT and other departments
  • Enhanced customer experiences and recovered 97% of incorrect payments through exceptions handling
  • Established relationship and monthly reports with the HICAPS

Customer Service Officer

Medibank Private
06.2010 - 01.2014
  • Claims correction using Mainframe and iMed claims system
  • User Acceptance Testing for the Introduction of Ancillary claims functionality
  • Achieved subject-matter-expert recognition for Ancillary claims and systems in a short space of time

Project Manager & Accounts Receivable Manager

Dalekovod JSC
01.2004 - 08.2009
  • Dalekovod JSC is a large European construction company responsible for managing large scale civil building projects
  • Overseeing the end-to-end management of the accounts receivable function
  • Liaising with banks, investors, suppliers & insurance agencies
  • Encouraged a culture of continuous improvement which led to utilisation of system functionalities
  • Finance Project Lead for implementation of the new software (Oracle)

Retail Business Owner

City Walk
01.2003 - 01.2008
  • Successfully owned and operated retail business profitably, delivering superior customer products and services
  • Retail business specializing in shoes and bags
  • Buying merchandise for the target demographic market
  • Producing all required business reporting
  • Marketing & visual merchandising


Financial Controller and Internal Auditor

Citroen Hrvatska
01.2001 - 01.2004
  • Citroen Hrvatska was the Croatian subsidiary of Citroen, France
  • Monthly finance reporting
  • Developed and captured internal processes for finance team
  • Improved governance and mitigated risks with the introduction of an audit function
  • Internal audit of dealers network

Financial Administrator

Dalekovod JSC
07.1999 - 01.2001
  • Managed accounts receivable/payable, guarantees and warranties

Education

Master’s degree - Trade

University of Zagreb, Faculty Economics And Business
Zagreb
06.1999

Postgraduate study - Export Management

University of Zagreb Faculty Economics And Business
Zagreb
2006

Skills

  • Problem solving
  • Analytical skills
  • Vendor management
  • Negotiation skills
  • Building effective relationships
  • Delivering training
  • Attention to detail
  • Critical thinking
  • Market research
  • Analysis
  • Planning
  • Organizing
  • Software development
  • Integration collaboration

References

Available on request

Timeline

Procurement Specialist

Lander & Rogers
01.2022 - 10.2024

P2P Specialist

Medibank Private
08.2019 - 01.2022

Finance Analyst

Medibank Private
01.2018 - 08.2019

Finance Officer (SAP)

Medibank Private
01.2014 - 08.2018

Customer Service Officer

Medibank Private
06.2010 - 01.2014

Project Manager & Accounts Receivable Manager

Dalekovod JSC
01.2004 - 08.2009

Retail Business Owner

City Walk
01.2003 - 01.2008

Financial Controller and Internal Auditor

Citroen Hrvatska
01.2001 - 01.2004

Financial Administrator

Dalekovod JSC
07.1999 - 01.2001

Master’s degree - Trade

University of Zagreb, Faculty Economics And Business

Postgraduate study - Export Management

University of Zagreb Faculty Economics And Business
Zrinka Kapiteli