Sarina Dhakal
Perth,WA
Summary
I am currently studying a Bachelors of Laboratory Medicine at Curtin University. I have obtained work experience in various roles which is evident in this resume. This depicts the high level of people orientated skills and adaptability to maintain tasks in varying fields of work. I am very eager to master new skills along with broadening my knowledge.
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
Novotel Murray St (Quarantine Facility)
Perth, Western Australia
11.2021 - Current
- Assisted wait staff with timely food delivery and guest requests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Customer Service Supervisor
SKM FURNITURE
Malaga, WA
07.2020 - 11.2021
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Restaurant Manager
Himalayan Nepalese Restaurant And Cafe
Perth, WA
01.2018 - 11.2021
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained and supervised staff.
- Skillfully interacted with external vendors to obtain best quality in pricing and product.
Front of House Team Member
Oporto
South Perth, Western Australia
01.2018 - 01.2019
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
Pharmacy Assistant
Chemist Warehouse
Cannington, WA
01.2018 - 05.2018
- Updated computer system with current customer, payment and inventory information.
- Assisted customers in seeking the best possible products based on their needs along with reference from a pharmacist.
Nurse Assistant (Work Experience)
Apollo Health
Cannington, WA
09.2017 - 09.2017
- Guided patient's to their wards along with taking their vital signs and recording them onto the computer data base.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Bachelors - Laboratory Medicine
Curtin University
Perth, WA2024
Highschool (Year 7 - 12) -
St Norbert College
Perth, WA11.2019
Skills
- Clear Communication
- Work Coordination
- Conflict Resolution
- Decision Making
- Flexible and Adaptable
- Team Leadership
- Stress management
- Eagerness to learn
Volunteer Experience
• Achievers Club – Volunteer Teacher (March 2021 – Present)
• Aama Ko Maya Orphanage – Teacher & Fundraiser Organiser (April 2016 – January 2018)
Timeline
Food and Beverage Attendant
Novotel Murray St (Quarantine Facility)
11.2021 - Current
Customer Service Supervisor
SKM FURNITURE
07.2020 - 11.2021
Restaurant Manager
Himalayan Nepalese Restaurant And Cafe
01.2018 - 11.2021
Front of House Team Member
Oporto
01.2018 - 01.2019
Pharmacy Assistant
Chemist Warehouse
01.2018 - 05.2018
Nurse Assistant (Work Experience)
Apollo Health
09.2017 - 09.2017
Bachelors - Laboratory Medicine
Curtin University
Highschool (Year 7 - 12) -
St Norbert College