Jayde Scott
Walla Walla
Summary
Experienced with efficient mail sorting and timely delivery. Utilizes strong organizational skills to manage delivery routes and ensure accurate mail distribution. Track record of building positive customer relationships through reliable and courteous service.
Also, extensive Customer Service Experience, working 8 years in Woolworths Supermarket with multiple skills in the Retail Sector
Overview
9
9
years of professional experience
Work History
Postal Delivery Officer
Australia Post
12.2024 - Current
- Managed high volumes of mail during peak seasons while maintaining accuracy rates in sorting processes ensuring timely deliveries.
- Minimized delivery errors by double-checking addresses, postage, and packaging requirements before dispatching mail items.
- Improved mail delivery efficiency by developing and implementing optimized routes.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Retail Assistant
Woolworths Limited
08.2016 - 11.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Provided training and guidance to new staff, ensuring high level of service quality.
Education
No Degree - Year 10 Pass in All Subjects
Wodonga Senior Secondary College
Wodonga, VIC12-2016
Skills
- Package handling
- Loading and unloading
- Dependability
- Flexibility
- Customer Service
- Cash Handling / POS transactions
- Food Handling
- Cleanlinesss
Timeline
Postal Delivery Officer
Australia Post
12.2024 - Current
Retail Assistant
Woolworths Limited
08.2016 - 11.2024
No Degree - Year 10 Pass in All Subjects
Wodonga Senior Secondary College
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