Summary
Overview
Work History
Education
Skills
Attributes
Certification
Interests
Timeline
Generic

Angel Cantillo

Mount Isa

Summary

Adjusting to a new working environment and seeking employment within the Engineering field, to enhance my current organisational skills and to gain new skills sets. I am a very hard and efficient worker, willing to work independently and within a team environment.

Professional with extensive experience in postal delivery operations and logistics. Adept at ensuring timely and accurate mail distribution while maintaining compliance with all regulations. Strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs. Reliable and skilled in route planning, customer service, and handling of sensitive mail items.

Diligent [Desired Position] with background in postal delivery operations. Successfully managed route assignments and ensured timely delivery of mail, building strong rapport with customers. Demonstrated organizational skills and attention to detail in handling packages and mail sorting.

Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Postal Delivery Officer

Australia Post
09.2022 - Current
  • Boosted safety standards, conducting regular vehicle inspections and adhering to traffic laws during mail deliveries.
  • Collaborated with fellow Postal Delivery Officers to ensure seamless coordination and comprehensive coverage of designated territories.
  • Kept abreast of changes in postal regulations or technology advancements that could impact job performance or improve overall efficiency levels within the department.
  • Managed high volumes of mail during peak seasons while maintaining accuracy rates in sorting processes ensuring timely deliveries.
  • Minimized delivery errors by double-checking addresses, postage, and packaging requirements before dispatching mail items.
  • Enhanced customer service by addressing inquiries, resolving complaints, and providing accurate information on postal services.
  • Handled fragile packages carefully, following proper handling procedures to minimize damage during transport or storage.
  • Safeguarded sensitive information through strict adherence to postal regulations and confidentiality protocols.
  • Improved mail delivery efficiency by developing and implementing optimized routes.
  • Assisted customers at the front counter when needed, providing exceptional service and promoting additional postal products.
  • Trained new Postal Delivery Officers in company policies, route management techniques, and efficient delivery methods for seamless onboarding.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Handled mail and packages with care to prevent damage during delivery.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Employed GPS and other navigational tools to find shortest routes to locations.

Administration Receptionist – Work Experience

Centacare Employment
06.2005 - Current
  • Meet and greet clients and visitors at the desk
  • Performing general clerical duties, including photocopying, faxing, and mailing, filing and setting appointments
  • Maintain hard copy and electronic filing system
  • Postal duties
  • Answering incoming calls on multi-line telephones
  • Keeping the front desk/reception area clean and tidy
  • Assist in stocking and distribution of office supplies

Service Cashier Operator

Walters Supa IGA
04.2009 - 06.2009
  • Computer and record totals of transactions
  • Greet customers entering the establishment
  • Maintain clean and orderly checkout areas
  • Offer customers carry-out service at the completion of transactions
  • Receive payment by cash, cheque, credit cards, vouchers, or automatic debits
  • Resolve customer complaints
  • Bagging and scanning the customer’s grocery items
  • Removing rubbish and emptying out bins at checkout areas before closing time
  • Wiping up spills in aisles

Education

Year 12 -

Good Shepherd Catholic College
01.2007

Certificate II in Skills for Work and Vocational Pathways -

TAFE Queensland North
01.2017

Child Care First Aid Skill Set Certificate -

TAFE Queensland North
01.2015

Responsible Service of Alcohol Certificate -

01.2015

BSB20101 Certificate II in Business -

Good Shepherd Catholic College
01.2007

Skills

  • Package handling
  • File organization
  • Money handling
  • Troubleshooting
  • Loading and unloading
  • Efficient multitasking
  • Mail handling
  • Valid Driver's license
  • Safety procedures
  • Safety compliance
  • Postal regulations
  • Hand-eye coordination
  • Route planning
  • Vehicle maintenance
  • Visitor assistance
  • Prioritization
  • Organization skills
  • Production work
  • Delivery scheduling
  • Sorting mail
  • Address verification
  • Verbal and written communication
  • Parcel delivery
  • Office administration
  • Vehicle loading
  • Route navigation
  • Honest and dependable
  • Hand and foot coordination
  • Reliable and responsible
  • Mail sorting
  • Customer assistance
  • Cleaning and sanitizing
  • Route management
  • Item scanning
  • Mail distribution
  • Service-oriented mindset
  • Creative thinking
  • Detail-oriented
  • Scan parcels
  • Verbal communication
  • Teamwork
  • Teamwork and collaboration
  • Training and mentoring
  • Customer service
  • Security awareness
  • Attention to detail
  • Multitasking
  • Punctuality
  • Reliability
  • Organizational skills
  • Strong work ethic
  • Team collaboration
  • Teamwork and communication
  • Active listening
  • Work task prioritization
  • Positive attitude
  • Effective communication
  • Good communication
  • Teamwork skills
  • Physical strength
  • Security
  • Worksite safety
  • ID verification
  • Mail-sorting and delivery sequence
  • Safety standards compliance
  • Self motivation
  • Positive and professional
  • Goal setting
  • Professionalism
  • Calm demeanor
  • Physical stamina
  • Cultural awareness
  • Professional demeanor
  • First Aid/CPR
  • Package scanning
  • Serve customers
  • Mail collection

Attributes

  • Ability to work independently and as part of a team.
  • Carry out the instructions of the supervisor and the management team.
  • Great customer service skills.
  • Demonstrate the highest degree of integrity and maintain confidentiality.
  • Prioritised and plan work to meet deadlines.
  • Deal with any problems or queries in a calm and professional manner.
  • Great effective interpersonal skills.
  • Ability to remain calm under pressure.
  • Excellent team building skills.
  • Co-operate with co-workers in creating smooth workflow, including assisting each other’s work when necessary.
  • Ability to identify work that needs to be done and do it without being instructed to do so.
  • Desire to learn, seek new challenges and take on additional responsibilities.
  • Ability to follow all health and safety rules and procedures.
  • Ability to be cautious when storing of equipment.

Certification

  • Forklift Certification
  • [State] Driver's License

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Documenting and sharing travel experiences
  • Drawing and Painting
  • Food Photography
  • Participate in [sport 1] and [sport 2], as recreational activities to maintain physical fitness
  • Genealogy
  • Participating in various activities, including [activity 1], [activity 2], and [activity 3]
  • Enjoy creating and following travel blogs and vlogs
  • Blogging
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Blogging/Vlogging
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Fundraising Events
  • Video Gaming
  • Reading
  • Playing Sports
  • Historical Exploration
  • I have a passion for photography and editing photos
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • I like looking at the stars and learning about constellations
  • Watching Movies and TV Shows
  • I participate in low-impact exercises to strengthen core muscles
  • Martial Arts
  • Music
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Passionate about balancing physical health with mental and emotional wellness
  • Personal Development and Self-Improvement

Timeline

Postal Delivery Officer

Australia Post
09.2022 - Current

Service Cashier Operator

Walters Supa IGA
04.2009 - 06.2009

Administration Receptionist – Work Experience

Centacare Employment
06.2005 - Current

Certificate II in Skills for Work and Vocational Pathways -

TAFE Queensland North

Child Care First Aid Skill Set Certificate -

TAFE Queensland North

Responsible Service of Alcohol Certificate -

BSB20101 Certificate II in Business -

Good Shepherd Catholic College

Year 12 -

Good Shepherd Catholic College
Angel Cantillo