Zoe Ryan
Palm Cove,QLD
Summary
I am an enthusiastic and passionate graduate with experience in both retail and admin work. I apply myself to all task and ensure I maintain a positive attitude and bubbly personality despite any challenges that may arise. Hobbies I enjoy in my free time include any type of sports and adventuring as well as hanging out with my many pets.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Anaconda
Cairns, QLD
08.2021 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Assisted customers with prompt and polite support in-person and via telephone.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales by offering advice on purchases and promoting additional products.
Office Assistant
Justlec Services
Cairns, Qld
07.2020 - 12.2020
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying and distributing mail.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Queensland Certificate of Education -
Tropical North Learning Academy - Smithfield State High School
Smithfield, QLD11.2021
Skills
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Energy and Physical Stamina
- Attention to Detail
- Safety and Cleanliness Standards
- Customer Service
- Reliable and Responsible
- Honest and Ethical
- Positive Customer Engagement
Certification
- Cert II in Animal Studies, Smithfield State High School- 2020-2021
- Cert II in Resources Infrastructure and Work Preparation, Australasian Drilling Institute-2021
Reference
Jeffery Ryan from Justlec Services pty ltd
jeff@justlec.com.au- 0427306129
Timeline
Retail Sales Assistant
Anaconda
08.2021 - Current
Office Assistant
Justlec Services
07.2020 - 12.2020
Queensland Certificate of Education -
Tropical North Learning Academy - Smithfield State High School
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