Lisa McRae

• Registering new and existing patients in Hibiscus, confirming all required patient details are correct.
• Ensuring all required paperwork is processed in the required timeline for nursing staff, which requires Hibiscus and EDIS to be linked.

TRIAGE

• Communicating in a professional manner to the incoming general public who are requiring medical assistance by either the main entrance or via QAS transport.
• Registering existing and new patients, ensuring their details are correct and updating details if needed for existing patients in Hibiscus.
• Processing the patients file and ensuring the file is placed in the correct location for medical staff to collect eg. Acute, Fast Track, Respiratory or Resus.
• Completing any filing and prepare for scanning.

ADMISSIONS

• Completing and checking that all the paperwork is labeled with the patients details and packaged for patients transfer within the hospital.
• In Hibiscus, transferring the patient and their file to the directive ward also allocating the doctor under their specific specialty.
• Completing patient discharges in Hibiscus and organising the file for scanning.
• Deal with incoming traumas via QAS, confirming the patients details given prior to the arrival are correct to avoid wrong details being registered and avoiding duplicate patient files.
• Managing and answering any enquiries that the nursing staff on duty may ask you.

SHORT STAY

• Managing the Short Stay ward consisting of 18 beds.
• Completing admissions, transfers and discharges of all patients in Hibiscus.
• Completing the patients dietary requirements in EDIS.
• Welcoming families and directing them to their relatives allocated bed.
• Working as a team with the nursing staff.
• Produced detailed reports to track trends and keep senior management informed.

Started in the Fever Clinic for a few months until I had the opportunity to start fulltime in Emergency, but due to a returning employee, I returned back in the Fever Clinc.

IMPORTS

• Creating and reporting inbound flights in cargo system to ICS.
• Report inbound airwaybills to Australian Customs and if needed fixing reporting issues in cargo system to avoid any delays.
• Meet flights to collect and deliver documents and or cargo.
• Meet flights in a timely manner to collect live animals and take to Quarantine for inspection and clearance.
• Process and accept inbound documents in Hermes.
• Investigate any missing, short landed or damaged cargo.
• Overseeing the collection from airside the storage of valuable cargo and weapons.

EXPORTS

• Reporting outbound Airway bills to Australian Customs, making sure AWB details is correct and has a CAN number.
• Compiling a manual and electronic Dead Weight Statement and NOTOC, if required.
• Cross checking the DWS, NOTOC, manifest, tags and build ups to provide correct information to everyone applicable, Airline, Load Control, Captain and ramp.
• NOTOC entry, reporting the correct details and positions of all Dangerous Goods onboard and Special Loads loaded onto the aircraft.
• Inspections of ULD confirming numbers are correct and a safety inspection to ensure the ULD is safe to travel.
• ULD tags have the correct details for ramp eg. weight, final destinations and where applicable, the transfer port, flight details/date for final and connecting flights.
• Data capture in Hermes also in the related Airline systems; Skychain, Voyager, Amadeus and Smartkargo.
• Dangerous Goods acceptance (checking that all dangerous goods check off and meet airline, IATA, CASA and destination requirements before loading.
• Meeting flights to deliver and collect the airfreight documents. Inform the ramp team leader of dangerous goods and or special loads.
• Open communication with Airlines, Australian Customs and Quarantine.
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