Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Looking for a job in Accounting related industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Hungry Jacks
04.2022 - Current
Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Analyzed daily sales figures and developed strategies to increase sales.
Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Conducted regular meetings with staff to discuss performance and address any issues.
Childcare Educator
Save Our Services
01.2021 - 10.2021
Consulted with parents to build and maintain positive support networks and support continuing education strategies
Promoted physical, academic and social development by implementing diverse classroom and outside activities
Applied play-based strategies to provide diverse approaches to learning
Organized and facilitated monthly parent support group meetings
Taught students basic academic, behavioral and social skills.
Catering Assistant
Bapist Home
07.2020 - 12.2020
Cleared dishes and glassware quickly following each course
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
Created catering menu based upon client specifications, event type, dietary needs and budget
Maintained flexible work schedule to meet event needs
Operated standard kitchen equipment with focus on safety and sanitation
Cleaned and organized kitchen stations to promote team efficiency.
Room Attendent
Veriu Hotel
03.2019 - 11.2020
Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators
Responded to requests from patrons for linens and toiletries
Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques
Responded to guest requests for assistance, toiletries and personal care items
Kept building entryway glass clean and polished for professional presentation
Restocked room supplies such as facial tissues for personal touch with every job
Used chemicals by following safety protocols and procedures to avoid burns and injuries
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Certificate III - Child Care
Tafe Nirimba
Quakers Hill, NSW
Bachelor of Accounting - Accounting
Canterbury Institute of Management
Darwin, NT
05.2024
Certificate III - Australian Community And Management College
Parramatta
Parramatta, NSW
10.2021
Higher Secondary Education - Science Major Biology
Himalayan Whitehouse International College
Kathmandu, Nepal
04.2019
Skills
Customer service
Staff Training and Development
Communication skills
Document Management
Relationship Building
Strategic Planning
Team Leadership
Payroll and budgeting
Certification
certificate 3 in individual support (ageing/ disability)
Timeline
Assistant Restaurant Manager
Hungry Jacks
04.2022 - Current
Childcare Educator
Save Our Services
01.2021 - 10.2021
Catering Assistant
Bapist Home
07.2020 - 12.2020
Room Attendent
Veriu Hotel
03.2019 - 11.2020
Certificate III - Child Care
Tafe Nirimba
Bachelor of Accounting - Accounting
Canterbury Institute of Management
Certificate III - Australian Community And Management College
Parramatta
Higher Secondary Education - Science Major Biology