Aaliyah Ngapera
Perth,WA
Summary
Reliable, hardworking, dedicated and customer-focused with a strong background in hospitality, including bartending, front-of-house, kitchen hand, and barista services. Skilled in collaborating with teams to ensure efficient service during peak hours while maintaining high standards of cleanliness and organization. Fully aware of the importance to comply with WHS policies to ensure my safety as well as the others around me. Able to consistently lift heavy loads, stand for long periods. Valuable and committed individual with a strong understanding of food safety measures.
Overview
3
3
years of professional experience
Work History
Kitchen Hand & Waiter
Acclaimed Catering
Malaga
02.2026 - Current
- Maintained cleanliness and organization of kitchen workspaces and dining areas.
- Assisted chefs in food preparation and ingredient assembly for events.
- Operated kitchen appliances and tools to support cooking processes.
- Followed safety and sanitation guidelines to ensure a safe kitchen environment.
- Collaborated with team members to streamline food service during busy periods.
- Restocked supplies and ingredients to facilitate efficient kitchen operations.
- Managed multiple tables efficiently during peak hours, ensuring prompt service.
- Handled customer inquiries and resolved complaints according to company policy.
Retail Sales Associate
Glassons
Takapuna
07.2025 - 01.2026
- Maintained store organization and ensured merchandise was visually appealing.
- Collaborated with team members to meet daily sales goals and targets.
- Restocked inventory and managed product displays for optimal presentation.
- Addressed customer inquiries and resolved issues to enhance shopping experience.
- Monitored store cleanliness and maintained safety standards throughout the workplace.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Handled customer complaints in a professional manner.
- Kept informed about new products arriving at the store on a regular basis.
Barista
Nomad Cafe
Takapuna
08.2024 - 07.2025
- Prepared and served coffee and other beverages.
- Operated espresso machines and grinders.
- Maintained cleanliness of the coffee bar.
- Provided excellent customer service.
- Successfully executed Food Preparation duties at Nomad Cafe
- Demonstrated a strong ability to manage kitchen tasks efficiently and effectively.
- Consistently delivered high-quality food preparation outcomes.
Front of House Employee
Beach House Eatery
Orewa
10.2023 - 10.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Managed front-of-house operations, ensuring smooth workflow during peak hours.
- Assisted with menu knowledge, guiding guests in food and beverage selections.
- Collaborated with kitchen staff to coordinate timely order deliveries.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash register operations, processing payments accurately and efficiently.
- Performed opening and closing duties such as counting money, organizing supplies.
- Managed Bookings and large groups in a timely manner while ensuring satisfaction of all guests.
Bartender Server
Beach House Eatery
Orewa
10.2023 - 10.2024
- Demonstrated expertise in mixing and serving beverages.
- Maintained bar inventory for optimal stock levels.
- Engaged with customers to ensure a positive experience.
- Handled cash and credit transactions accurately.
- Managed reservations and waitlists for smooth guest flow.
- Ensured efficient dining area operations, showcasing strong organisational skills.
- Provided excellent customer service by greeting and seating guests, assisting with table service and inquiries.
Education
Construction Induction White Card
- Issued 01/04/2026Responsible Service of Alcohol
-Issued 13/04/2026Valid Police Clearance
-Issued 08/04/2026 -Expiry 08/04/2027Skills
- Food preparation
- Beverage service
- Kitchen organization
- Cash Handling
- Inventory Management
- Customer Service
- Product Knowledge
- Time Management
- Problem Solving
- Adaptability
- Collaboration
- Teamwork
- Willingness To Learn
- Positive Attitude
- Resilience
- Trustworthiness
- Communication Skills
References
- Tanesha Lee, +64210463780, taneshanoble1@gmail.com
- Jasmine Giles, +61467 684 535, jasminegiles91@outlook.com
Timeline
Kitchen Hand & Waiter
Acclaimed Catering
02.2026 - Current
Retail Sales Associate
Glassons
07.2025 - 01.2026
Barista
Nomad Cafe
08.2024 - 07.2025
Front of House Employee
Beach House Eatery
10.2023 - 10.2024
Bartender Server
Beach House Eatery
10.2023 - 10.2024
Construction Induction White Card
Responsible Service of Alcohol
Valid Police Clearance