Aaliyah Kelly
Singleton,NSW
Summary
I am a successful and motivated woman with 7 years experience in retail, bartending and customer service roles. I thrive in fast-paced, high pressure environments and continuously deliver results. I consistently develop and maintain positive relationships with customers and can work independently or part of a team. I am a fast learner able to pick up necessary skills quickly and believe i would be an asset to your company. Thank you for taking the time to read over my application. Please feel free to contact me with any questions you may have.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar and Gaming Attendant
Singleton Diggers
Singleton, NSW
10.2023 - Current
- Operated cash registers and handled money transactions accurately.
- Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
- Greeted customers, answered questions, and provided information about the bar's menu.
- Maintained a clean and orderly work area, including stocking glasses and utensils as needed.
Support Team Member
Bunnnings Warehouse
Singleton, NSW
10.2021 - 11.2022
- Greeted customers in a friendly and courteous manner.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Assisted customers with technical inquiries over the phone and via email.
- Resolved customer complaints in a timely manner and escalated issues as needed.
Hairdressing Apprentice
Blue Ivy Hair And Beauty
Singleton, NSW
05.2021 - 09.2021
- Provided basic treatments such as scalp massages and conditioning treatments.
- Maintained a clean work environment by sweeping, mopping, dusting, and sanitizing equipment.
- Observed senior stylists during services to learn different techniques and gain experience.
- Assisted senior stylists with more complex tasks such as weaving or extensions.
Online Personal Shopper
Coles
Singleton, NSW
10.2019 - 05.2021
- Greeted customers and provided excellent customer service.
- Assisted in selecting items according to customer preferences.
- Satisfied customers with quick, accurate service under tight deadlines.
- Assisted customers with returns or exchanges of merchandise purchased online.
- Operated point-of-sale terminals to record customer purchases.
Salon Assistant
Christianes Hair Design
Singleton, NSW
10.2018 - 05.2019
- Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
- Greeted customers and provided exceptional customer service.
- Provided shampooing services to clients including scalp treatments and conditioning treatments.
- Assisted stylists in performing color services such as highlighting, coloring, toning, bleaching.
- Processed payments from clients using point-of-sale systems accurately and efficiently.
Administrative Assistant
Bowers Heavy Haulage
Maison Dieu , NSW
09.2017 - 09.2017
Education
High School Diploma -
Saint Catherines Catholic College
Singleton09-2019
Skills
- Collaborative Team Player
- Superb time management
- Multitasking and Prioritizing
- Excellent Communication
- Excellent customer service skills
- Friendly and Enthusiastic
- Ability to work autonomously and as part of a team
Certification
- Responsible Service of Alcohol (RSA) exp. 2028
- Responsible Conduct of Gambling (RCG) exp. 2028
- Higher School Certificate (HSC) obtained 2019
- RIICOM201E - Communicate in the workplace
- RIIGOV201E - Comply with worksite processes/procedures
Timeline
Bar and Gaming Attendant
Singleton Diggers
10.2023 - Current
Support Team Member
Bunnnings Warehouse
10.2021 - 11.2022
Hairdressing Apprentice
Blue Ivy Hair And Beauty
05.2021 - 09.2021
Online Personal Shopper
Coles
10.2019 - 05.2021
Salon Assistant
Christianes Hair Design
10.2018 - 05.2019
Administrative Assistant
Bowers Heavy Haulage
09.2017 - 09.2017
High School Diploma -
Saint Catherines Catholic College
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