Abbey Walker
Penrith
Summary
Adept at enhancing client wellness and independence, my tenure at Caring Therapies honed my skills in daily living and emotional support. Achievements include mentoring new staff and advocating for client rights, showcasing my commitment to professional boundaries and health and safety awareness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Caring Therapies
09.2023 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events as well as assisting clients tp engage in social networks and communities for personal health and growth.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
Support Worker
Bro Care
11.2022 - 05.2023
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Transported client to appointments, shopping venues and entertainment events according to determined schedule
- Helped client manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for client by providing personalized support and assistance with daily living activities.
- Established trusting relationships with client and his family through empathetic communication and active listening.
Healthcare Support Worker
Hammond Care
10.2022 - 05.2023
- Utilized blood pressure monitors to track patient vitals and report abnormalities.
- Educated patients and families on post-discharge care instructions and available resources.
- Administered medication using automated dispensing systems, ensuring proper dosage and timing.
- Maintained a clean and safe environment for patients, staff, and visitors by adhering to infection control protocols.
- Assisted residents with personal care maintenance + enhancing and there quality of life
- Enhanced patient comfort by providing compassionate and attentive care during their long-term and respite stay.
Crew Member
Mc Donalds
05.2021 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Year 11 - High School
Mount Carmel Catholic College
Campbelltown06-2021
Certificate III - Individual Support
Macquarie Fields Tafe
Macquarie Fields 04-2022
Certificate IV - Ageing Support
Bankstown Tafe
Bankstown03-2023
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Mobility assistance
- Behavioral support
- Meal planning and preparation
- Transportation assistance
- Professional boundaries
Certification
Certificate III in Individual Support
Certificate IV in Ageing Support
WWCC - Working With Children Check
First Aid certificate + CPR training
Police check
Timeline
Support Worker
Caring Therapies
09.2023 - Current
Support Worker
Bro Care
11.2022 - 05.2023
Healthcare Support Worker
Hammond Care
10.2022 - 05.2023
Crew Member
Mc Donalds
05.2021 - 10.2022
Certificate III in Individual Support
Certificate IV in Ageing Support
WWCC - Working With Children Check
First Aid certificate + CPR training
Police check
Year 11 - High School
Mount Carmel Catholic College
Certificate III - Individual Support
Macquarie Fields Tafe
Certificate IV - Ageing Support
Bankstown Tafe
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