Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abbey Wallace

Bulli,NSW

Summary

Educated Support Worker dedicated to providing assistance to individuals and families in need. Possesses strong organizational, interpersonal and communication skills. Versed in daily living support, meal preparation and mobility assistance. Collaborative team player with strong clinical and interpersonal skills.

All safety checks are up to date.

- Current WWCC

- Current Police Check

- Current NDISWC

- Drivers License

Overview

15
15
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Glenn Brissett
01.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.

Disability Support Worker

Margaret Little
02.2019 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Prepared nutritious meals to meet individual dietary needs for clients.

Cafe Manager

Coffee Guru
02.2009 - 03.2016
  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.
  • Introduced new menu items to add variety and selections and meet customer preferences.
  • Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.

Education

Bachelor of Arts -

University of Wollongong
Wollongong
01.2019

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Cultural Sensitivity
  • Disability Awareness
  • Relationship Building
  • Communication
  • Critical Thinking
  • Documentation and Recordkeeping

Certification

  • Certificate III in Individual Support
  • First Aid/CPR Certificate


Timeline

Disability Support Worker

Glenn Brissett
01.2023 - Current

Disability Support Worker

Margaret Little
02.2019 - Current

Cafe Manager

Coffee Guru
02.2009 - 03.2016

Bachelor of Arts -

University of Wollongong

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Abbey Wallace