Abel Antony
Surrey Hills South,VIC
Summary
Proven track record in enhancing guest experiences and streamlining operations, demonstrated during tenure at Delaware North. Skilled in POS System Operation and exceptional at fostering teamwork and collaboration. Recognized for adaptability under pressure and commitment to excellence, significantly contributing to a safe and welcoming environment for all guests.
Overview
1
1
Certification
Work History
Food and Beverage Attendant
Delaware North
05.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Monitored food and beverage supplies, assisting with restocking when needed.
Security Event Staff Member
Nashaa Club
04.2024 - Current
- Contributed to the reduction of incidents, diligently monitoring cameras and reporting suspicious activities.
- Enhanced security measures by conducting thorough pre-event inspections and risk assessments.
- Collaborated with event organizers and security team members, ensuring a safe environment for all guests.
Waiting Staff Member
Elchi
06.2024 - 07.2024
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Efficiently managed reservation bookings, accommodating both walk-in guests and large parties while minimizing wait times.
- Upheld company standards for presentation by consistently setting tables according to established guidelines.
Front of House Associate
Hyatt Place
04.2024 - 06.2024
- Offered guests choice of seating and escorted to appropriate table.
- Enhanced customer satisfaction by providing exceptional service and timely seating arrangements.
- Managed inventory levels of front-of-house supplies, reducing waste and controlling costs.
Front of House Staff Member
Formula 1 Grand Prix
03.2024 - 03.2024
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
Education
Master of Business Analytics - Business
Deakin University
Melbourne, VIC11.2026
Bachelor of Business Admin. - Business
Amity University
Mumbai, IN09.2023
Skills
- Adaptability under pressure
- Guest Services
- Excellent Communication
- Computer Skills
- Food safety knowledge
- Teamwork and Collaboration
- POS System Operation
- Customer Service
- Problem-Solving
- Attention to Detail
Certification
- Responsible Service of Alcohol
- Food Safety
Timeline
Waiting Staff Member
Elchi
06.2024 - 07.2024
Food and Beverage Attendant
Delaware North
05.2024 - Current
Security Event Staff Member
Nashaa Club
04.2024 - Current
Front of House Associate
Hyatt Place
04.2024 - 06.2024
Front of House Staff Member
Formula 1 Grand Prix
03.2024 - 03.2024
Master of Business Analytics - Business
Deakin University
Bachelor of Business Admin. - Business
Amity University
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