Abhishek Narad
Alice Springs,NT
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Team Leader, Disability Client Services
CASA Service
Alice Springs, NT
03.2022 - Current
- Provided support and guidance to team members, ensuring that all tasks were completed in a timely manner.
- Coordinated with clients to develop individualized plans that addressed their needs.
- Monitored client progress and updated records accordingly.
- Developed strategies for improving services to clients in order to meet their changing needs.
- Assisted clients with daily living activities such as shopping, meal preparation, housekeeping and transportation arrangements.
- Evaluated client feedback regarding services received from the agency and implemented changes based on input provided by clients.
- Reviewed case files regularly to identify areas of improvement within existing systems.
- Participated in community outreach events aimed at promoting awareness about disability services offered by the agency.
- Collaborated with other agencies involved in disability services provision in order to maximize resources available for clients.
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
- Managed load of multiple cases on consistent basis.
- Established long and short-term goals for therapeutic services to encourage patient progress.
Property Agent
Quaid Real Estate
Cairns City, QLD
07.2021 - 01.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Disability Support Leader
Life Without Barrier
Manunda, QLD
04.2020 - 07.2021
- Coordinated with clients to develop individualized plans that addressed their needs.
- Monitored client progress and updated records accordingly.
- Conducted regular assessments of clients' abilities, skills and goals.
- Developed strategies for improving services to clients in order to meet their changing needs.
- Assisted clients with daily living activities such as shopping, meal preparation, housekeeping and transportation arrangements.
- Maintained positive relationships with external stakeholders such as healthcare providers, employers, educational institutions and government agencies.
- Evaluated client feedback regarding services received from the agency and implemented changes based on input provided by clients.
- Resolved conflicts between team members through active listening techniques and effective problem-solving methods.
- Participated in community outreach events aimed at promoting awareness about disability services offered by the agency.
- Collaborated with other agencies involved in disability services provision in order to maximize resources available for clients.
- Established long and short-term goals for therapeutic services to encourage patient progress.
- Monitored and assisted both occupational and physical therapists during treatments.
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
- Prepared patients for self-management and decision-making responsibilities.
- Connected individuals with relevant community resources and coordinated referrals.
- Collaborated with various healthcare professionals to plan rehabilitation programs.
- Provided ongoing education to staff regarding disability rights laws, regulations and standards of practice.
Education
Diploma - Diploma in Community Service
Arizona College
VIC01-2022
MBA -
Charles Darwin University
Darwin03-2021
Skills
- Written Communication
- Service Coordination
- Innovation and Creativity
- Client Records Management
- Teamwork and Collaboration
- Community Outreach
- Relapse assistance
- Medical Recordkeeping
- Organizational Skills
- Needs Assessment
- Excellent Communication
- Professional Demeanor
- Intervention tactics
- Records Management
- Relationship Building
- Multitasking
- Self Motivation
- Client Needs Assessment
- Time management abilities
- Interpersonal Communication
Timeline
Team Leader, Disability Client Services
CASA Service
03.2022 - Current
Property Agent
Quaid Real Estate
07.2021 - 01.2022
Disability Support Leader
Life Without Barrier
04.2020 - 07.2021
Diploma - Diploma in Community Service
Arizona College
MBA -
Charles Darwin University
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