Facilitating the design and ordering process for sporting clubs across metropolitan and regional NSW, while identifying customer priorities and recommending garments suited to their needs
Drove business growth by onboarding new customers and nurturing ongoing relationships.
Developed tailored solutions aligning with client needs and objectives.
Developed strategies to increase revenue from existing accounts.
Analyzed market trends to identify and leverage opportunities for account growth.
Facilitated communication between clients and internal teams for project alignment.
Managing customer expectations in a deadline-driven work environment
Resolved customer complaints in a timely manner.
Generating sales reports and monitoring stock levels
Performed sales reconciliation procedures
Provided training and guidance to new Account Managers.
Development Coordinator
AFL NSW/ACT
06.2022 - 07.2024
Coordinated 2023 Auskick season for Parramatta Lions JAFLC, facilitating communication among teams, volunteers, and community.
Coordinated community engagement initiatives to enhance AFL participation and raise awareness.
Managed event logistics and competition operations to ensure smooth execution of activities.
Supported Auskick participants on-field during AFL half-time events by providing guidance and encouragement.
Evaluated program effectiveness through participant feedback and implemented improvements.
Cricket Program Coordinator
Cricket NSW
11.2021 - 03.2023
Delivering and leading school and club-based cricket programs
Coordinated program schedules and logistics for community cricket events
Developed promotional materials for cricket programs and initiatives.
Assist with Match Day activations and promotion across BBL/WBBL events
Delegated tasks to staff and volunteers during organized events.
Retail Assistant
Harry’s Liquor
11.2018 - 07.2024
Processed customer transactions accurately using point-of-sale systems.
Set up promotional displays to maximize product visibility and drive customer engagement.
Managed store inventory through regular audits and timely restocking to maintain optimal stock levels.
Trained new staff on store policies and operational procedures to ensure compliance and smooth onboarding.
Crew Trainer/Safety Squad
McDonald’s
03.2015 - 11.2019
Voluntary Work
Parramatta Eels National Rugby League Club
01.2018 - 12.2019
Voluntary Work
North West Sydney Hurricanes Cricket Club
01.2020 - 12.2022
Voluntary Work
Cricket NSW/Sydney Thunder
04.2018 - 11.2021
Intern
Little Athletics NSW
12.2020 - 02.2021
Intern
GWS Giants
03.2020 - 05.2020
Education
Bachelor of Business - SPORTS MANAGEMENT AND MARKETING
Western Sydney University
01-2022
Skills
Market analysis
Growth strategies
Sales reporting
Stakeholder management
Team leadership
Competent in Microsoft Office & POS Systems
References
Mr Sam Cashman, Head of Sales, ISC Sport, 0404 015 401
Mr Matthew Barwick, Blast Specialist for Blacktown, Nepean and Hawkesbury, Cricket NSW, 0478 283 664
Mr Michael Collins, Programming & Deployment Coordinator, AFL NSW/ACT
Dr Jessica Richards, Tutor & Researcher, Western Sydney University, 0499 935 607
Timeline
NSW Account Manager
ISC Sport/Under Armour
07.2024 - Current
Development Coordinator
AFL NSW/ACT
06.2022 - 07.2024
Cricket Program Coordinator
Cricket NSW
11.2021 - 03.2023
Intern
Little Athletics NSW
12.2020 - 02.2021
Intern
GWS Giants
03.2020 - 05.2020
Voluntary Work
North West Sydney Hurricanes Cricket Club
01.2020 - 12.2022
Retail Assistant
Harry’s Liquor
11.2018 - 07.2024
Voluntary Work
Cricket NSW/Sydney Thunder
04.2018 - 11.2021
Voluntary Work
Parramatta Eels National Rugby League Club
01.2018 - 12.2019
Crew Trainer/Safety Squad
McDonald’s
03.2015 - 11.2019
Bachelor of Business - SPORTS MANAGEMENT AND MARKETING