Adam Dixon
Kempsey
Summary
Dynamic School Learning Support Officer at the Department of Education, adept at enhancing support services through effective problem-solving and teamwork. Spearheaded workflow improvements, resulting in increased efficiency and client satisfaction. Committed to staff training and professional development, fostering a collaborative environment that exceeds organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
School Learning Support Officer
Green Hill Public School
03.2018 - 01.2024
- Created, prepared, and delivered reports to various departments.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
- Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
- Streamlined workflows for enhanced efficiency by identifying and implementing process improvements.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
No Degree -
Green Hill Public School
KempseySkills
- Teamwork and collaboration
- Training and mentoring
- Support services
- Staff training
- Communications support
- Problem-solving
- Flexible schedule
- Team building
Certification
- First Aid Certification
- Medication of schools certificate
- Child protection certificate
- WWCC
- Police check
- Cyber certificate
- E Emergency certificate
Timeline
School Learning Support Officer
Green Hill Public School
03.2018 - 01.2024
No Degree -
Green Hill Public School
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