Adele Cook
Kelso,NSW
Summary
Experienced beauty salon owner with a proven track record of managing and growing a successful business. Skilled in team leadership, client relations, and service excellence with a focus on delivering high quality beauty treatments and fostering a welcoming environment. Seeking to leverage entrepreneurial expertise and industry knowledge to continue driving business success and client satisfaction.
Overview
7
7
years of professional experience
Work History
Owner/Beauty Therapist
The Faded Brow
Bathurst, NSW
06.2017 - 08.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Interacted well with customers to build connections and nurture relationships.
- Performed a variety of beauty treatments for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Diploma of Beauty Therapy
TAFE NSW
Orange, NSW2019
Certificate III Beauty Services
TAFE NSW
Orange, NSW2017
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Excellent Communication
References
Bronwyn Hatton
0402 065 775
bhatton@internode.on.net
Jacinta Williams
0492 804 606
jwilliams@csu.edu.au
Timeline
Owner/Beauty Therapist
The Faded Brow
06.2017 - 08.2024
Diploma of Beauty Therapy
TAFE NSW
Certificate III Beauty Services
TAFE NSW