Adele Dunning
Work Preference
Job Search Status:
Open to workDesired Job Title
Retail AssistantWork Type
Full TimePart TimeSummary
I am currently studying the Bachelor of Criminology and Criminal Justice at the University of Queensland. I graduated from St Rita's College in 2024, as tennis captain and I took a gap year in 2025 to work and explore.
I am friendly and polite and feel confident working within a team environment. I would like to offer my services as a full time or part time employee. I have experience in customer service and retail, and feel that I could be a key member of your
company.
Work History
Retail Assistant
1 Year- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped train new staff on operational procedures and customer service standards.
- Compiled daily sales reports to track progress and identify areas for improvement.
- Created daily sales reports to monitor performance and highlight opportunities for growth.
- Completed EOD banking and closing of the store without any assistance.
- Created engaging video content for Harli and Harpa’s social media platform
Accounts Clerk
4 Years 6 Months- Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Processed invoices and payments in line with company policies and procedures.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols.
Tennis Coach
4 Years 9 Months- Promoted sportsmanship among players by modeling respectful behavior on the court and during competitions.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Collaborated with other coaching staff members to develop innovative training methods that maximized player potential.
- Explained and demonstrated basic tennis techniques to team members.
- Promoted positive environment for all athletes, which helped to diminish stress and increase enthusiasm.
Cafe Worker
9 Months- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Tennis Coach
2 Years 9 Months- Explained and demonstrated basic tennis techniques
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Promoted positive environment for all athletes
Education
High School Diploma
- Australian Tertiary Admission Rank (ATAR) - [Rank]/84.5
- Tennis Captain 2024
- Studied: Accounting, Physics, Literature, Mathematical Methods and Religion & Ethics
Bachelor of Criminology And Criminal Justice - Criminology
Currently completing first year
Skills
References
Pippi Rollin
Regional Manager
Harli and Harpa
+61 494 664 253
Randall Hughes
Managing Director
The 24/7 Group
+61 450 165 538
Jinny
Manager
Le Bon Choix
+61 416 129 669
Certification
HLTAID009 - Provide Cardiopulmonary Resuscitation
HLTAID010 - Provide Basic Emergency Life Support
HLTAID011 - Provide First Aid
Partial Completion of SIS30321 Certificate III in Fitness
Certificate in Community Coaching (Tennis)
Volunteer Experience or Leadership
2018 - Tangalooma Eco Marine Ambassador
2018 - Tennis Captain - Clayfield College
2018 - Choir Captain - Clayfield College
2021 - House Year Level Representative - St Rita's College
2024 - Tennis Captain - St Rita's College