Aeshra David
5 Apex St Belmont,NSW
Summary
Dynamic Retail Assistant with a proven track record at Ritchies SUPA IGA Plus Liquor, where I elevated customer satisfaction through expert product knowledge and exceptional communication. Skilled in mentoring team members and streamlining inventory control, I consistently deliver results, demonstrating professionalism and a commitment to excellence in customer service.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Ritchies SUPA IGA Plus Liquor
Nambucca Heads, NSW
10.2022 - 11.2024
- Supervised Store Front-End.
- Trained others regularly.
- Assisted customers with product selection, answered queries and provided advice.
- Performed regular inventory checks to ensure accurate stock control.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Operated cash registers efficiently during peak hours of business.
- Answered phones promptly and directed calls appropriately.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Engaged with customers and recommended products based on needs and requests.
- Unboxed and arranged new merchandise in a visually appealing and organised manner to enhance product promotion.
Education
High School Diploma -
Nambucca Heads High School
Nambucca Heads, NSW09-2023
Skills
- Effective communication abilities
- Customer Assistance
- Complex Problem-Solving
- Product Knowledge
- Store Opening and Closing
- Flexible Hours
- Professionalism
- Reliable
- Keen and avid worker
- Teamwork and collaboration skills
- Coaching and mentoring
References
- Steven Williams
Store Manager
Ritchies Stores
2119 Giinagay Way
Nambucca Heads NSW 2448
02 65987822
Nambucca_manager@ritchies.com.au
- Kevin Barlin
Retired Store Manager
Ritchies Stores
1 Telopea Place
Nambucca Heads
0527091297
kevinb5@bigpond.com
Timeline
Retail Assistant
Ritchies SUPA IGA Plus Liquor
10.2022 - 11.2024
High School Diploma -
Nambucca Heads High School
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