Aguil Mayen Deng
Brisbane, South Riley ,Australia
Summary
Dynamic and compassionate Support Worker with a proven track record at Nurse Next Door, enhancing client wellness through personalized support and goal-oriented care. Excelled in crisis intervention and community integration, showcasing exceptional emotional support and health and safety awareness. Achieved notable client satisfaction and independence, underpinned by strong documentation abilities and professional boundaries.
Overview
6
6
years of professional experience
Work History
Support Worker
Nurse Next Door
02.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Support Worker
GUMNUT HOUSE PTY LTD
08.2021 - 12.2022
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Promoted community integration by providing extensive physical, emotional and social support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Support Worker
Ozcare - Support Worker
05.2019 - 05.2020
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Transported clients to appointments, shopping venues and entertainment events.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Documented daily activities, behaviors and incidents for permanent record.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
- Analyzed overall client performance and recommended adjustments to care plan goals.
- Kept clients engaged in social networks and communities.
Salvation Army - Student Nurse Assistant
Salvation Army
10.2018 - 10.2018
- Demonstrated adaptability in assignment rotations, gaining experience across various clinical settings such as medical-surgical, pediatrics, and geriatric units.
- Increased patient satisfaction by actively listening to concerns and addressing them promptly.
- Supported successful discharge planning by educating patients on self-care techniques and medication administration.
- Assisted nurses with wound care, catheter insertion, and other procedures for optimal patient outcomes.
Volunteer Caregiver
Bolton Clarke Milford Grange, - Volunteer
03.2018 - 03.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Certificate III In Individual Support -
AMC Training & Consulting
Queensland05.2018
Scott Christian University
Computer Operation04.2011
Graduate Certificate - Year 12
New Elimu Secondary
Kenya10.2010
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Daily living assistance
- Confidentiality and Privacy
- Meal Preparation
- Meal Planning and Preparation
- Transportation Assistance
- Documentation abilities
- Professional boundaries
Languages
Arabic
Limited Working
Swahili
Full Professional
English
Full Professional
Dinka
Native or Bilingual
Timeline
Support Worker
GUMNUT HOUSE PTY LTD
08.2021 - 12.2022
Support Worker
Nurse Next Door
02.2021 - Current
Support Worker
Ozcare - Support Worker
05.2019 - 05.2020
Salvation Army - Student Nurse Assistant
Salvation Army
10.2018 - 10.2018
Volunteer Caregiver
Bolton Clarke Milford Grange, - Volunteer
03.2018 - 03.2018
Certificate III In Individual Support -
AMC Training & Consulting
Scott Christian University
Graduate Certificate - Year 12
New Elimu Secondary
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