Aisla Tran
Bass Hill,New South Wales
Summary
- RSA
- RCG
- ARCG
Overview
4
4
years of professional experience
Work History
Bar And Gaming Attendant
Iris Hotel Group
Greenacre, NSW
05.2024 - 08.2024
- Enhanced customer experience by providing attentive service and maintaining a welcoming atmosphere.
- Maintained clean and organized gaming areas, contributing to a safe and enjoyable environment for patrons.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
- Conducted routine maintenance checks on gaming machines, identifying any malfunctions or required repairs promptly.
Retail Sales Associate
JD Sports
Parramatta, NSW
09.2023 - 11.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Fast Food Worker
McDonald's
Villawood, NSW
02.2022 - 08.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Café
Chocolates Del Mondo
08.2021 - 02.2023
- Wiped, sanitised and maintained floors, facility and equipment to adhere with company standards and procedures
- Maintained clean and attractive product displays to entice customer purchases
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds
- Displayed calm and friendly demeanour when addressing and resolving Customer issues and complaints
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Mentored new team members on POS system operation, customer service strategies and sales goals
Tutor
Pre-Uni New College
11.2020 - 01.2023
- Updated required logs and student documentation to keep records accurate and current
- Proved successful working within light deadlines and fast-paced atmosphere
- Prepared variety of different written communications, reports and documents
- Used coordination and planning skills to achieve results according to schedule
Education
B.S - Cybersecurity And Behaviour
Western Sydney University
Sydney, NSW09.2025
High School Certificate -
Sefton High School
Sydney, NSW08.2023
Skills
- Active listening
- Excellent communication
- Attention to social cues
- Ability to appease customers
- Flexible and adaptable
- Attention to detail
- Memorisation
- Multitasking
- Maintenance
- Leadership
- Proficient in Microsoft Word
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Elementary
Timeline
Bar And Gaming Attendant
Iris Hotel Group
05.2024 - 08.2024
Retail Sales Associate
JD Sports
09.2023 - 11.2023
Fast Food Worker
McDonald's
02.2022 - 08.2023
Café
Chocolates Del Mondo
08.2021 - 02.2023
Tutor
Pre-Uni New College
11.2020 - 01.2023
B.S - Cybersecurity And Behaviour
Western Sydney University
High School Certificate -
Sefton High School