Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aisla Tran

Bass Hill,New South Wales

Summary

- RSA

- RCG

- ARCG


Overview

4
4
years of professional experience

Work History

Bar And Gaming Attendant

Iris Hotel Group
05.2024 - 08.2024
  • Enhanced customer experience by providing attentive service and maintaining a welcoming atmosphere.
  • Maintained clean and organized gaming areas, contributing to a safe and enjoyable environment for patrons.
  • Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
  • Conducted routine maintenance checks on gaming machines, identifying any malfunctions or required repairs promptly.

Retail Sales Associate

JD Sports
09.2023 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Fast Food Worker

McDonald's
02.2022 - 08.2023
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

Café

Chocolates Del Mondo
08.2021 - 02.2023
  • Wiped, sanitised and maintained floors, facility and equipment to adhere with company standards and procedures
  • Maintained clean and attractive product displays to entice customer purchases
  • Fulfilled customer orders while complying with pricing, packaging, and weighing procedures
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds
  • Displayed calm and friendly demeanour when addressing and resolving Customer issues and complaints
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Mentored new team members on POS system operation, customer service strategies and sales goals

Tutor

Pre-Uni New College
11.2020 - 01.2023
  • Updated required logs and student documentation to keep records accurate and current
  • Proved successful working within light deadlines and fast-paced atmosphere
  • Prepared variety of different written communications, reports and documents
  • Used coordination and planning skills to achieve results according to schedule

Education

B.S - Cybersecurity And Behaviour

Western Sydney University
Sydney, NSW
09.2025

High School Certificate -

Sefton High School
Sydney, NSW
08.2023

Skills

  • Active listening
  • Excellent communication
  • Attention to social cues
  • Ability to appease customers
  • Flexible and adaptable
  • Attention to detail
  • Memorisation
  • Multitasking
  • Maintenance
  • Leadership
  • Proficient in Microsoft Word

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Elementary

Timeline

Bar And Gaming Attendant

Iris Hotel Group
05.2024 - 08.2024

Retail Sales Associate

JD Sports
09.2023 - 11.2023

Fast Food Worker

McDonald's
02.2022 - 08.2023

Café

Chocolates Del Mondo
08.2021 - 02.2023

Tutor

Pre-Uni New College
11.2020 - 01.2023

B.S - Cybersecurity And Behaviour

Western Sydney University

High School Certificate -

Sefton High School

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Aisla Tran