Joel Crothers
Customer Service Team Member And Year 10 Student
Dingley Village
Summary
Hardworking and motivated secondary school student with proven customer service and teamwork experience. Recognised for strong leadership, excellent communication and reliability in both academic and work settings. Seeking part time opportunities to contribute to a dynamic team while further developing professional skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Team Member
The Reject Shop
11.2024 - Current
- Operated cash registers and processed transactions with accuracy
- Delivered friendly, professional customer service by assisting shoppers with purchases and enquiries
- Restocked and organised shelves to maintain store presentation and stock availability
- Supported opening and closing duties, ensuring safety and cleanliness standards were met
- Worked effectively as part of a team to meet sales and service targets
Education
Currently in Year 10
St Bede's College - Mentone Campus
Mentone, Australia11-2027
Year 7-9
St Bede's College - Bentleigh East Campus
Bentleigh East, Australia11-2024
Primary School
St Mark's Primary School
Dingley Village, Australia01.2021
Skills
Excellent verbal and written communication skills
Certification
Life Saving Victoria Cardiopulmonary Resuscitation (CPR) First Aid Certificate
Awards
2025 - Parliament Prize Highly Commended in Year 10 to 12 Category
2024 - Year 9 Academic Awards in Architecture and Popular History
2023 - Year 8 Academic Awards for highest achiever in the year level in English, History and Religion
2021 - Runners Up Junior Lord Mayor of Melbourne Competition
2021 - Fred Hollows Humanity Award
2021 - Mark Dreyfus Award for Community Spirit and Leadership
2021 - Encouragement Award for public speaking at City of Kingston: Junior Mayor Competition
Extra Curricular Activities
- Participant in the St Bede’s College Public Speaking Competition
- Member of St Bede’s College Debating and Public Speaking Team
- Member of Dandenong Ranges Orienteering Club where I have planned and set up courses
- Member of the St Bede’s College Gifted and Talented Program
Leadership
- 2025 - Broome and Derby Immersion Program Volunteer
- 2024 - Class Captain Year 9
- 2024 - Year 9 Peer Support Leader
- 2024 - Student Voice Leader
- 2023 - Year 8 Peer Support Leader
- 2023 - Class Captain Year 8
- 2022 - Class Captain Year 7
- 2022 & 2023 - Eleader
- 2021 - Year 6 School Captain
- SRC Representative Year 4, 5 & 6
Accomplishments
In 2021, I was runner up in the Junior Lord Mayor competition, a program that encourages young people to develop leadership, public speaking and community engagement skills while presenting ideas to improve Melbourne. Judged by a panel that included: Former Lord Mayor Sally Capp, Channel Nine newsreader Peter Hitchener, Radio 3AW presenter Denis Walter, Boon Wurrung senior cultural officer David Tournier, Dr Jo Clyne from the History Teachers' Association of Victoria education manager, 13cabs head of client services Simon Purssey and Melbourne Day chairman Campbell Walker.
Availability
Thursday and Friday Nights: 5PM - Closing
Saturday: All Day
Sunday: All Day
School Holidays: Flexible Availability
Negotiable Availability on other Weekdays after 5PM
Timeline
Customer Service Team Member
The Reject Shop
11.2024 - Current
Life Saving Victoria Cardiopulmonary Resuscitation (CPR) First Aid Certificate
04-2024
Currently in Year 10
St Bede's College - Mentone Campus
Year 7-9
St Bede's College - Bentleigh East Campus
Primary School
St Mark's Primary School