Overview
Work History
Education
Skills
Key Attributes and Achievements
Career Goals
References
Timeline
Generic

Alessandra Collins

Kalkallo,VIC

Overview

9
9
years of professional experience

Work History

Assistant Border Force Officer (ABFO)

Australian Border Force
12.2023 - Current
  • Clearing and assessment of international passengers
  • Collaborating with internal and external stakeholders to achieve workplace priorities
  • Effective and efficient team player
  • Performing duties at a high level and representing the border force in front of domestic and foreign passengers
  • Attending First Aid calls
  • Supporting fellow ABF colleagues as Peer Support Officer
  • Provide TRS training to BFORT’s and IIE/ABFO’s


Quality Assurance Officer

Conga Foods
05.2022 - 12.2023
  • Implementing and monitoring food standards and compliance policies/procedures
  • Ensuring Critical Control Points (CCPs) are adhered to
  • Preparing for external audits (i.e
  • HACCP)
  • Carrying out inspections on imported foods
  • Sample collection/inspections of stored products
  • Conducting Sensory panels for product testing
  • Chemical Analysis Testing – mainly Extra-Virgin Olive Oil
  • Quality control and monitoring of main olive oil brand
  • Conduct monthly audit of the warehouse


Nutritionist/Owner

Revitalize Health & Wellness
01.2020 - 01.2022
  • Day to Day tasks of running the business
  • Marketing/Advertising creation
  • Scheduling system experience
  • Excel experience (financials, client projections etc.)
  • 1 on 1 nutrition consulting
  • Nutrition seminars for 6-week challenge programs for Genesis Gym
  • Scientific research for each client based on their goals and metabolic needs
  • Calorie manipulation (using clients BMR and TDEE to prescribe caloric recommendations based on rest days and workout days)
  • Meal plan prescription
  • Weight loss program creation

Sales Assistant (Full Time)

Just Jeans
01.2020 - 01.2021
  • Managed focus store for 3 months on limited tenure
  • Achieving KPI’s including daily store budgets
  • Utilising product knowledge to overcome objections
  • Exceptional time management and organization skills
  • Training and Motivating staff
  • Accepting invoices, analysing store reports
  • Exceptional customer service skills
  • Performing under pressure
  • Day to day control of incoming and outgoing stock

Assistant Manager (Full Time/Part-time)

Just Jeans
10.2015 - 01.2019
  • Managed focus store for 6 months
  • Achieving KPI’s and meeting daily store budgets
  • Exceptional time management and organization skills
  • Training and Motivating staff
  • Accepting invoices, and analysing store reports
  • Learning new product information quickly
  • Knowing and calculating store figures and wages
  • Visual Merchandising skills (store windows, displays)
  • Exceptional customer service skills
  • Performing under pressure
  • Day to day control of incoming and outgoing stock

Education

TRS Training -

07.2024

Peer Support Officer Training -

07.2024

First Aid - HLTAID009: Provide Cardiopulmonary Resuscitation, HLTAID010: Provide Basic Emergency Life Support, HLTAID011: Provide First Aid

06.2024

PCC Training/DSG Training -

01.2024

Bachelor of Science - Food And Nutrition

Deakin University
Melbourne, VIC
04.2021

Skills

    Extensive experience in customer service

    Exceptional time management skills

    Effective communication with internal and external stakeholders

    Self-accountable and self-monitoring

Key Attributes and Achievements

  • Assistant Border Force Officer (ABFO)
  • First Aider for Team 1 at MAP (Melbourne Airport)
  • Peer Support Officer for Team 1 At MAP
  • Trainer for Tourist Refund Scheme (TRS) at MAP
  • Exceptional customer service skills (20 yrs. experience)
  • Bachelor degree Food and Nutrition Science
  • Entrepreneur as Nutritionist (2020-2022)
  • Studied and lived abroad in England (2019-2020)
  • Backpacked Europe (3 months)


Career Goals

My current goal in my career is to obtain a position in the next BFORT intake and graduate as an APS3 General Duties Officer, whereby my driving force to excel in BFORT is to then gain experiences and opportunities necessary to achieve my ultimate career goal, in which is to achieve a position within the Field and Removals Team. This drive comes from my passion for law enforcement, whilst also bringing my empathy, effective communication skills and proactive attitude into what can be very confronting situations and protecting Australia's borders. 


Many of the roles I have proactively volunteered to take on during my time with the ABF I thoroughly enjoy and has further opened my eyes to the various career paths and opportunities I could endeavour as an APS3 General Duties Officer upon graduation. From the commencement of my time in the ABF I have embodied the APS Values and Code of Conduct, I am confident in my abilities to support the organisations objectives and I believe I am suitable and qualified for the advertised role.

References

  • Angelo D'Amore, Australian Border Force, Inspector Team 1, (03) 93391422
  • Peter Diamond, Australian Border Force, Duty Manager Team 1, 0421 664 939
  • Vickie Kaye, Australian Border Force, 0421 338 445
  • Marianna Powell, Australian Border Force, Supervisor, (03) 9339 1325


Timeline

Assistant Border Force Officer (ABFO)

Australian Border Force
12.2023 - Current

Quality Assurance Officer

Conga Foods
05.2022 - 12.2023

Nutritionist/Owner

Revitalize Health & Wellness
01.2020 - 01.2022

Sales Assistant (Full Time)

Just Jeans
01.2020 - 01.2021

Assistant Manager (Full Time/Part-time)

Just Jeans
10.2015 - 01.2019

Peer Support Officer Training -

First Aid - HLTAID009: Provide Cardiopulmonary Resuscitation, HLTAID010: Provide Basic Emergency Life Support, HLTAID011: Provide First Aid

PCC Training/DSG Training -

TRS Training -

Bachelor of Science - Food And Nutrition

Deakin University

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Alessandra Collins