ALESSIA FRANCO
Gregory Hills,Australia
Summary
Friendly, reliable, and motivated individual with over four years of experience in support work and one year of experience in retail. Skilled in assisting clients with disabilities to achieve their best outcomes through compassionate, patient, and person-centered support. Experienced in customer service and teamwork from working at Plumpton Fruit World. Currently studying a Certificate III in Accounts Administration at TAFE, developing strong organisational and computer skills. Eager to contribute to a positive workplace and provide excellent service in any role.
Overview
5
5
years of professional experience
Work History
Self-Employed Support Worker
Private Clients
06.2021 - 04.2025
- - Supported clients with disabilities to achieve their goals and enhance daily living.
- - Assisted with personal care, household tasks, meal preparation, and errands.
- - Provided companionship and emotional support in home and community settings.
- - Maintained accurate service records and respected confidentiality.
- - Demonstrated strong patience, empathy, and communication with clients and families.
Fruit Market Assistant
Plumpton Fruit World
03.2020 - 08.2021
- - Provided friendly customer service and assisted shoppers with product selection.
- - Assisted with the register and handled customer transactions.
- - Stocked shelves and maintained clean, organised displays.
- - Ensured produce quality and freshness throughout the day.
- - Worked effectively in a team to complete tasks efficiently during busy hours.
Education
Certificate II - Skills For Work And Vocational Pathways
TAFE NSW
NSW11-2022
Certificate III - Accounts Administration
TAFE NSW
05.2026
Skills
- Excellent communication and teamwork
- Patience and empathy with customers and clients
- Housekeeping tasks
- Health and safety awareness
- Daily living support
- Reliable and organised with strong attention to detail
- Fast learner, adaptable in new environments
- Strong customer service and people skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Physically fit and able to lift up to 15kg
Timeline
Self-Employed Support Worker
Private Clients
06.2021 - 04.2025
Fruit Market Assistant
Plumpton Fruit World
03.2020 - 08.2021
Certificate II - Skills For Work And Vocational Pathways
TAFE NSW
Certificate III - Accounts Administration
TAFE NSW
Additional Information
- Available weekdays and weekends
- Comfortable in fast-paced, team environments
- Enthusiastic about learning and taking on new challenges