Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Alessia Papalia

Swan View,WA

Summary

Organized and dedicated worker with proven track record of providing exceptional customer service in fast-paced environments. Offering longing attention to detail and strong decision-making skills to manage multiple, concurrent tasks whilst also using initiative. Lastly, having a strong self-motivated work ethic to perform effectively in independent or team environments under immense time management measures and, willingness to take on added responsibilities to meet company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bar Attendant

Baskerville tavern
03.2023 - Current
  • Enhanced customer experience by providing exceptional service and attending to their needs promptly.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
  • Skilled at working independently and collaboratively in a team environment
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Developed rapport with regular customers, fostering a sense of community within the establishment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Sales and Administration Assistant

Gascoigne Leather Centre
02.2022 - 08.2023
  • Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
  • Streamlined office processes by implementing efficient organizational strategies and time management techniques.

Bakery Assistant

Coles Midland gate
03.2021 - 02.2022
  • Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
  • Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.

Education

Bachelor of Education - Primary,1-10 Health And Physical Education

Murdoch University
Murdoch, WA
12.2028

High School Diploma -

Lasalle College
Middle Swan, WA
09.2022

Deputy Head girl -

St Anthony's Primary School Greenmount
01.2016

Skills

  • Cultural awareness
  • Growth Mindset
  • Time management
  • Document Control
  • Persistence
  • Excellent communication
  • Ability to work under pressure
  • Professional Appearance
  • Wine and Liquor Knowledge
  • Customer Service Expertise

References

  • Domenica Papalia, dpapalia1@bigpond.com - Mother
  • Alexandra Lintern, alexandra.lintern@lasalle.wa.edu.au - Former teacher
  • Manon Burgos, 0421 660 547 - Current manager

Certification

  • RSA (Responsible Service of Alcohol) Certificate - May 2023
  • Murdoch FlexiTrack High Course (Uni Ready) - September 2023

Timeline

Bar Attendant

Baskerville tavern
03.2023 - Current

Sales and Administration Assistant

Gascoigne Leather Centre
02.2022 - 08.2023

Bakery Assistant

Coles Midland gate
03.2021 - 02.2022

Bachelor of Education - Primary,1-10 Health And Physical Education

Murdoch University

High School Diploma -

Lasalle College

Deputy Head girl -

St Anthony's Primary School Greenmount
Alessia Papalia