Alex Osborn
Canberra
Overview
6
6
years of professional experience
Work History
Venue Manager
Timezone Woden
Phillip
2024.11 - Current
- Supported regional team in launching new location.
- Scheduling to optimize team efficiency, along with timesheets, to ensure accurate payroll.
- Stock management, overseeing both ordering and stocktaking.
- Striving to achieve KPIs including Google reviews, budgets, and game payouts.
- Resolved guest complaints efficiently.
- Conducted recruitment and training for multiple roles.
Supervisor
Waste Away
2023.01 - Current
- Supervising team in rubbish collection and cleaning for Canberra events
Facilities Manager
Zone Bowling/Timezone Belconnen
2024.05 - 2024.11
- Managed building conditions and repair tasks
- Performed regular upkeep on equipment.
- Troubleshot and repaired issues involving equipment mechanics and electronics.
- Connected with contractors for necessary work to be completed.
Interim Games Manager
Kingpin Canberra
2024.04 - 2024.05
- Provided temporary assistance to team in interim period.
- Coordinated ordering for various vending games to ensure consistent presentation.
- Optimized layout of the winner’s vault, with theming to improve the experience and aesthetics.
Assistant Venue Manager
Zone Bowling/Timezone Belconnen
2023.04 - 2024.04
- Assisted with team performance reviews, defining key areas for improvement.
- Reporting, spreadsheets and analysing data.
- Familiar with operations across all venue departments.
Manager on Duty
Zone Bowling/Timezone Belconnen
2022.06 - 2023.04
Guest Services Attendant
Zone Bowling/Timezone Belconnen
2022.03 - 2022.06
Sales Assistant
VR Canberra
Mitchell
2019.07 - 2021.08
Education
Senior Secondary College Lake Ginninderra
BelconnenSkills
- Team management
- Stock management
- Guest relations
- Experience with arcade machine repairs, maintenance and settings
- Mechanical and electrical understanding
Timeline
Venue Manager
Timezone Woden
2024.11 - Current
Facilities Manager
Zone Bowling/Timezone Belconnen
2024.05 - 2024.11
Interim Games Manager
Kingpin Canberra
2024.04 - 2024.05
Assistant Venue Manager
Zone Bowling/Timezone Belconnen
2023.04 - 2024.04
Supervisor
Waste Away
2023.01 - Current
Manager on Duty
Zone Bowling/Timezone Belconnen
2022.06 - 2023.04
Guest Services Attendant
Zone Bowling/Timezone Belconnen
2022.03 - 2022.06
Sales Assistant
VR Canberra
2019.07 - 2021.08
Senior Secondary College Lake Ginninderra