Alexa Yang
Sydney,AU
Summary
A results-oriented professional with 8 years of experience driving success in sales, client relationship management, and strategic business development. Known for consistently exceeding targets, with a proven ability to grow revenue by identifying opportunities, nurturing relationships, and delivering tailored solutions.
Adept at leveraging data-driven insights and innovative strategies to optimize processes, enhance customer satisfaction, and achieve sustainable growth. Recognised for strong communication, adaptability, and problem-solving skills, with a track record of fostering long-term client loyalty and delivering measurable business results.
Overview
14
14
years of professional experience
Work History
Business Development - Financial Services & Federal Government, Defence & National Security
ServiceNow
Sydney, AU
03.2022 - Current
- Consistently exceeded quarterly pipeline generation targets by an average of 120% to 130% (currently 11 quarters), with an average deal size of $100 - $350k USD.
- Conducted an average of 450+ strategic outreach efforts per week (emails, calls, etc.), leading to a 20% meeting-to-opportunity conversion rate for both new logos and current customers.
- Collaborated with account executives and marketing teams to develop tailored prospecting strategies, resulting in a 15% improvement in lead quality through thorough research on prospects.
- Leveraged CRM tools (e.g., MS Dynamics) to manage over 200 accounts and ensure timely follow-up with prospects, maintaining a pipeline hygiene score of 95%.
- Received the Global Highest Pipeline Conversion Award for outstanding performance in Q3 and Q4 2023. I have also been awarded for the Highest Number of Opportunities & Pipeline Created in Q2 and Q3 2024. for specific BUs.
Account Executive
Design Group Australia
Sydney, AU
09.2017 - 03.2022
- Consistent achievement of sales targets, with an average of 20% year-over-year growth.
Team Lead Manager
Priceline
Sydney, AU
03.2016 - 09.2017
- Directed team during major business transformation, achieving smooth transition and operational continuity.
Assistant Manager/Pharmacy Technician
Unichem LynnMall Pharmacy
Auckland, NZ
10.2010 - 10.2015
Education
Certificate III - Early Childhood Education
TAFE NSW
NSW01-2018
Pharmacy Technician NZCA Level 5 - Pharmacy
Academy New Zealand
01.2012
Pharmacy Assistant NCEA Level 3 - Pharmacy
Academy NEW ZEALAND
01.2010
Diploma - Early Childhood Education And Care
TAFE NSW
NSW01-2010
References
Available upon request
Languages
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Timeline
Business Development - Financial Services & Federal Government, Defence & National Security
ServiceNow
03.2022 - Current
Account Executive
Design Group Australia
09.2017 - 03.2022
Team Lead Manager
Priceline
03.2016 - 09.2017
Assistant Manager/Pharmacy Technician
Unichem LynnMall Pharmacy
10.2010 - 10.2015
Certificate III - Early Childhood Education
TAFE NSW
Pharmacy Technician NZCA Level 5 - Pharmacy
Academy New Zealand
Pharmacy Assistant NCEA Level 3 - Pharmacy
Academy NEW ZEALAND
Diploma - Early Childhood Education And Care
TAFE NSW
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