Summary
Overview
Work History
Education
Skills
Certification
Interets
References
Timeline
Generic

Alexia Mirek

Helensvale,QLD

Summary

I would like to obtain part-time or casual employment whilst completing my university degrees. My long-term objective is to become a criminal lawyer and in the meantime I am hoping to gain administrative experience. I believe I would be an organised and dedicated administrative assistant for your team, with strong customer relations skills and the resilience to face challenges in fast-paced environments. Bringing a detail-oriented and decisive nature, as well as sound judgement, multitasking skills, and self-motivation. Comfortable working alone or with teams to complete clerical tasks on time and accurately.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Arundel Tavern
Arundel , QLD
03.2022 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Resolved customer complaints in a timely manner by following up with appropriate parties.
  • Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
  • Verified customer age to ensure compliance with legal requirements for certain games.
  • Communicated effectively with co-workers regarding upcoming events, promotions, and other store activities.

Retail Sales Associate

New Balance
Biggera Waters , QLD
02.2022 - 03.2023
  • Organized displays to attract customers and promote sales.
  • Handled customer complaints in a professional manner.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Recommended, selected and located merchandise based on customer desires.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Hospitality Worker

Baskin Robins
Biggera Waters , QLD
03.2021 - 01.2022
  • Served food and drinks to customers in a timely manner.
  • Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Cafe Worker

Espresso Varietal
Oxenford , QLD
01.2018 - 02.2021
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
  • Monitored inventory levels of essential items such as coffee beans, milk containers, ensuring adequate supply at all times.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.

Education

High School - ATAR

Helensvale State High School
Gold Coast, QLD
11-2021

Certificate IV in Crime And Justice -

Unity College
Certificate Though Helensvale State High School
12-2020

Bachelor of Law (Honors)/Bachelor of Criminology And Criminal Justice - Law

Griffith University
Gold Coast, QLD

Skills

  • Food Safety Knowledge
  • First Aid Training
  • Reservation Management
  • Safe Alcohol Service
  • Criminal Law
  • Organization and Administration
  • Creative and Critical Thinking
  • Capability to operate under pressure, handle various projects, and accomplish deadlines
  • Proficient in Microsoft Word and Excel
  • Trustworthy and the capacity to maintain strict confidentiality

Certification

· Obtained RSA and RSG Certificate.

· Obtained Covid-Safe hospitality certificate through Tafe.

Interets

  • Volunteer work
  • Family law and justice
  • Travel and culture
  • Health, fitness and well-being

References

References available upon request.

Timeline

Hospitality Worker

Arundel Tavern
03.2022 - Current

Retail Sales Associate

New Balance
02.2022 - 03.2023

Hospitality Worker

Baskin Robins
03.2021 - 01.2022

Cafe Worker

Espresso Varietal
01.2018 - 02.2021

High School - ATAR

Helensvale State High School

Certificate IV in Crime And Justice -

Unity College

Bachelor of Law (Honors)/Bachelor of Criminology And Criminal Justice - Law

Griffith University

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Alexia Mirek