Alexis Earnshaw

• Provided high-level customer service in a fast-paced environment
• Completed daily administrative tasks including data entry, order processing, and record keeping
• Managed phone enquiries, customer orders, and follow-ups to ensure customer satisfaction and timely service
• Assisted with stock control and inventory tracking, reporting discrepancies to maintain accurate stock levels
• Supervised staff during peak periods and supported team operations
• Opened and closed the store, including cash reconciliation and reporting

Key Achievements

• Trusted with keyholder and supervisory responsibilities
• Built strong customer relationships leading to repeat business
• Maintained organized back-of-house systems to support smooth store operations

• Managed a team of 11 staff, including rostering, training and performance management
• Performed administrative duties such as scheduling, ordering, and reporting
• Monitored budgets, stock levels, and waste to meet business targets
• Resolved customer enquiries and complaints professionally
• Ensured compliance with safety and operational standards

Key Achievements

• Improved team effeciency through strong orginastion and communication
• Consistently met sales, labour, and operational targets

• Assisted customers with purchases and inquiries to enhance shopping experience
• Managed laybys and customer follow-ups to improve service satisfaction
• Processed transactions and maintained records to ensure accuracy and reliability

• Provided customer service collaboratively to enhance customer satisfaction
• Managed stock levels while ensuring compliance with food safety standards
• Assisted customers with deli product selections and inquiries.
• Prepared and packaged fresh meats and cheeses for display.
• Maintained cleanliness and organization of the deli counter area.

• Processed transactions in a fast-paced environment to ensure customer satisfaction
• Provided excellent customer service, addressing enquiries and concerns.
• Balanced cash register at shift's end to ensure accurate financial reporting