Alexis Gagnon

Tasks:

-Greeting guests as they arrive and depart from the hotel.

-Helping guest with their luggage if needed.

-Check-in and out depending on how busy the receptionists are.

-Valet cars for guest. ( Full driving license )

-Helping the concierge with admin work

-Resolving issues around the hotel.

Achievements:

-Received a 90+ Score on the last LQA for the Concierge department at Pullman.

-Helped 2 guests after a car accident receiving high praises with my hotel management.

-Never called sick and picked shifts in many different departments in the hotel proving my skills and my reliability.

Tasks:

-Greet and escort guests to rooms.

-Open doors and assist guests/visitors entering and leaving property.

-Assist with parking and retrieving guests' vehicles.

-Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.

-Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).

-Transport guest luggage to and from guest rooms and/or designated bell area.

-Assist with luggage storage and retrieval.

-Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.

-Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.

-Communicate parking procedures to guests/visitors

Tasks:

-Greeting and serving customers using the POS.

-Helping the kitchen when needed.

-Opening and closing the Cafe proving my time management and eagerness to work.

-Receiving orders from the suppliers.

Achievements:

-After 1 week of formation, I already knew everything I had to know showing my good memory.

-Learned new skills in an efficient way such as coffee making and sandwich preparation.

Tasks:

-Planting, Cutting , Picking and Packing Strawberries

- Driving co-workers to and back from work.

-Using a trolley and different tools to get the job done.

Achievements :

- One of the fastest workers so i got a money reward.

Tasks:

-Keeping cleanliness around the working grounds

-Planting and cutting trees/plants/flowers

-Repairing asphalt when the road is damaged

-Assisting heavy machinery with their work

-Driving Lifts, tractors, 4-Wheels...

-Plowing snow

-Mowing the grass

-Supervised and coordinated the activities of grounds maintenance staff to ensure completion of daily tasks.

Achievement:

During Covid-19, as we were missing a lot of employees and nobody wanted to work, I, as the supervisor, worked overtime for a whole winter with 2 of my colleagues and we won an awards at the company next company meeting.

Tasks:

-Organized venues, budgets, guest lists, catering and event timelines.

-Working on a tight deadline to achieve our goals.

-Meeting with contractors and sponsors to explain how the work is done.

-Managing paychecks and employee roster.

-We delivered, built and moved Marquees everywhere in Quebec. I have experience driving all sorts of machines and I have good physical condition to lift heavy charges. I was in charge of a team of 14 peoples

Achievements :

We always respected the deadlines so the sponsors have us free tickets for the main concert of the year with a promise of partnership for any future event.