Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alice Niyonkuru

Brisbane ,QLD

Summary

I am a passionate and dedicated professional with a proven ability to provide exceptional care and support to individuals with disabilities. With a deep understanding of person-centered care, I excel at tailoring services to meet the unique needs, preferences, and goals of each individual, fostering their independence and enhancing their quality of life. My strong communication and interpersonal skills enable me to build meaningful connections with clients, families, and multidisciplinary teams, ensuring a collaborative and inclusive approach to care.

I bring a calm, solution-focused mindset to every situation, thriving under pressure and responding effectively to challenges with professionalism and empathy. My hands-on experience with daily living assistance, mobility support, and behavior management is complemented by a commitment to health and safety protocols, including infection control and first aid. I am highly skilled in documenting and monitoring client progress with precision, contributing to seamless care delivery and continuous improvement.

Driven by a genuine passion for making a positive impact, I am not just seeking a job but a chance to empower individuals, promote dignity, and help clients achieve their full potential. My unique combination of compassion, expertise, and adaptability makes me an outstanding candidate for this role.

Overview

3
3
years of professional experience

Work History

Support Worker

Life Without Barriers
Brisbane , Qld
05.2024 - 01.2025
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
  • Assisted homeless clients with procuring mental health support and other various community resources.
  • Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
  • Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Developed strategies to help individuals cope with their disability.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Advised family members on how best to provide care for disabled loved ones.
  • Organized recreational and educational activities for clients according to individual needs.
  • Facilitated communication between nonverbal individuals using sign language or other methods.
  • Created detailed and individualized plans to best support patients.
  • Advised on policy development and assisted in community program implementation.

Personal Support Worker

St Jude’s
Bethania , Qld
02.2022 - 03.2024
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Organized paperwork related to patient treatments and maintained accurate records.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Supported clients with mobility needs, including the use of wheelchairs and transfers.
  • Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
  • Actively encouraged service users to make decisions about their own lives where appropriate.
  • Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
  • Assisted clients with daily living activities, such as personal hygiene and meal preparation.
  • Organized and compiled socio-psychiatric case histories to facilitate accurate diagnoses.
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
  • Provided guidance and support to families of clients, offering resources and advice.

Education

Some College (No Degree) - Cert 3 in Individual Support

Strategix
Sunnybank

Skills

  • Mental health assistance
  • Housekeeping and laundry
  • Changing catheter
  • Supporting mobility and safe use of assistive devices (wheelchairs, walkers, hoists)
  • Adapting communication methods for individuals with speech, hearing, or cognitive impairments
  • Building trust and strong relationships with clients and families
  • Understanding and supporting individual goals, aspirations, and choices
  • Identifying and addressing challenges or risks in daily routines

Timeline

Support Worker

Life Without Barriers
05.2024 - 01.2025

Personal Support Worker

St Jude’s
02.2022 - 03.2024

Some College (No Degree) - Cert 3 in Individual Support

Strategix
Alice Niyonkuru