Alisha Donnelly
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. I am also experienced with providing top-tier customer service in food and beverage environments. Utilizes strong communication and multitasking skills to enhance guest experiences. Knowledge of maintaining cleanliness and efficiency, contributing to a smooth and enjoyable atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant & Receptionist
Signature Smile Dental
10.2024 - 03.2025
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dental Assistant
Friel & McGahon Dental
01.2024 - 08.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Food and Beverage Attendant
Ma Brady's Bar & Restaurant
04.2023 - 01.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Receptionist
Dundalk Sports Recovery
01.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Analytical Scientist
Pearse Lyons Brewery
03.2022 - 08.2023
- Implemented safety protocols throughout the laboratory workspace, promoting a safe working environment for all employees.
- Presented research findings at conferences and meetings, showcasing the company''s expertise in analytical science.
- Managed multiple projects concurrently while maintaining strict deadlines, ensuring timely completion of all assigned tasks.
- Increased accuracy in experimental data by standardizing calibration procedures across all instruments used in the laboratory.
Sales Assistant
River Island
01.2021 - 03.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
- Acted as delivery supervisor for store,managed deliveries and stock replenishment.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Diploma - Dental Assisting & Dental Hygiene
CPD
04.2024
Bachelor of Science - Analytical Science
Dublin City University
09.2022
Certificate III - Dental Assistant Fundamentals
CPD
02.2024
Skills
- Customer care excellence
- Time Management Capabilities
- Professionalism and Etiquette
- Reliability and punctuality
- Adaptability under pressure
- Sanitation standards
- Organization skills
- Hospitality services
Accomplishments
- Received Gaisce award from President of Ireland for completing charity work and a personal development programme.
- Received award from NUIM university Ireland for academic excellence.
Hobbies
- IABA certified Boxing coach.
- Active member of Titan Fitness gym in Coogee.
- Volunteered at local dog shelter.
Affiliations
- Signature Smile Dental : Anna Yamanaka (+61450920250) - randwick@signaturesmiledental.com.au Friel & McGahon Dental : Shauna McNamee (+447851494713) - smcnamee08@qub.ac.uk Dundalk Sports Recovery : Christine Gribben(+353873123704)
Certification
- Queensland RSA
- Food safety certificate
Timeline
Dental Assistant & Receptionist
Signature Smile Dental
10.2024 - 03.2025
Dental Assistant
Friel & McGahon Dental
01.2024 - 08.2024
Food and Beverage Attendant
Ma Brady's Bar & Restaurant
04.2023 - 01.2024
Receptionist
Dundalk Sports Recovery
01.2023 - 01.2024
Analytical Scientist
Pearse Lyons Brewery
03.2022 - 08.2023
Sales Assistant
River Island
01.2021 - 03.2022
Bachelor of Science - Analytical Science
Dublin City University
Certificate III - Dental Assistant Fundamentals
CPD
Diploma - Dental Assisting & Dental Hygiene
CPD
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