Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alisha McGennisken

Mount Evelyn,VIC

Summary

Friendly candidate with passion for providing excellent customer service and prioritise guest satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Hospitality Worker / Coffee Barista

Donut King
07.2022 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Identified and resolved customer complaints concerning food or lodging.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.

Stocker

Rochford Wines Yarra Valley
03.2022 - 12.2023
  • Consistently lifted stock weighing as much as 20kg
  • Trained new staff members on venue policies and procedures, improving overall team performance.
  • Guided guests to exits and assisted with emergencies.
  • Maintained clean facilities throughout each event, ensuring a pleasant atmosphere for concertgoers.

Cashier / Drink Maker

The Wattle Tree Co
02.2022 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Cert III in Beauty Services -

Box Hill TAFE
Lilydale, VIC
12.2025

Year 11 VCE -

VSV (Virtual School Victoria)
Thornbury, VIC
12.2025

Skills

  • High standard of customer service
  • Excellent communication with customers and staff
  • Fast and efficient cleaning skills
  • Coffee & food making skills
  • Training new staff
  • Experienced working in teams and also on my own
  • Food safety knowledge
  • Cleaning and sanitizing
  • Time Management

References

available on request

Timeline

Hospitality Worker / Coffee Barista

Donut King
07.2022 - Current

Stocker

Rochford Wines Yarra Valley
03.2022 - 12.2023

Cashier / Drink Maker

The Wattle Tree Co
02.2022 - 07.2022

Cert III in Beauty Services -

Box Hill TAFE

Year 11 VCE -

VSV (Virtual School Victoria)

Similar Profiles

CREATE PROFILE
Alisha McGennisken