Summary
Overview
Work History
Education
Skills
References
Timeline
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Alisha Ward

Halls Head

Summary

Dynamic and goal-oriented professional with a proven track record at all work place's, enhancing customer loyalty through personalised service and strong relationship-building skills. Excelled in fast-paced environments, demonstrating resilience, data entry proficiency and a collaborative spirit. Achieved significant improvements in customer satisfaction and operational efficiency by leveraging both hard and soft skills.

Overview

6
6
years of professional experience

Work History

Customer Sales Assistant

Stratco
01.2022 - 02.2023
  • Built strong relationships with customers, fostering loyalty and repeat business.
  • Provided personalized recommendations based on customer needs to boost sales and satisfaction levels.
  • Utilised strong communication skills to effectively upsell relevant add-on products or services during transactions.
  • Managed computer administrative and on the phone tasks effectively.

Utility Worker

Catercare
01.2021 - 01.2022
  • Kept work area clean, neat, and well-stocked to maximise productivity.
  • Collected and disposed of trash and debris.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Verified that all safety procedures were followed while working on utility systems.

Cleaner

Kers Home Help
04.2017 - 02.2021
  • Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping and linen work.
  • Used time management and efficient cleaning methods to meet deadlines.

Food Service Worker

KFC
01.2017 - 01.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

Halls Head College
Halls Head

Skills

  • Goal-oriented mindset
  • Data entry proficiency
  • Resilience and persistence
  • Clean and organised
  • Great with building customer and colleague relationships, work well in a team based environment, super friendly

References

Jake | Stratco - 0457034008

Manilyn | KFC - 0435463393

Kerensa | Kers Home Help - 0418383782

Timeline

Customer Sales Assistant

Stratco
01.2022 - 02.2023

Utility Worker

Catercare
01.2021 - 01.2022

Cleaner

Kers Home Help
04.2017 - 02.2021

Food Service Worker

KFC
01.2017 - 01.2021

Halls Head College

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Alisha Ward