Summary
Overview
Work History
Education
Skills
Timeline
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Allan Christensen

East Perth

Summary

Customer-focused and reliable professional with a strong background in retail and hospitality, including hands on experience at Civeo. Skilled in delivering exceptional service, managing crowds and maintaining a safe, welcoming environment. Adapt at working in fast-paced settings with strong problem solving, communication and team work abilities. Proficient in Microsoft Office and committed to continuous learning and growth. Brings a positive attitude, adaptability and a passion for creating excellent guest and customer experiences.

Overview

13
13
years of professional experience

Work History

FIFO UTILITY

Civeo
07.2022 - 01.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Hotel Quarantine Security Officer (Front Office)

Site Services Holdings
07.2021 - 06.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Trained for breaches, code black and emergency evacuation situations.
  • Follow protocol procedures for departing guests
  • Worked alongside with hotel management with a professional attitude.
  • Adhered to policies and procedures for Covid 19.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintain registers for government departments.

Hotel Quarantine Security Officer (Front Office)

Ace Security
09.2020 - 06.2021
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Worked alongside hotel management with professional attitude.
  • Cultural awareness with arriving and departing quarantine guests.
  • Trained for breaches, code black and emergency situations.
  • Follow protocol procedures for arriving and departing quarantine guests.
  • Maintain registers for government departments.

Crowd Controller

Ace Security + Event Services
12.2018 - 09.2020
  • Supported event staff in maintaining order during peak hours, contributing to a well-organized environment.
  • Managed large crowds effectively by implementing strategic positioning tactics throughout venues or event sites.
  • Assisted event organizers in developing efficient crowd management strategies for large-scale gatherings.
  • Provided excellent customer service, addressing attendee concerns and ensuring their needs were met throughout events.
  • Calmly handled emergency situations, providing clear instructions to attendees and coordinating with first responders as needed.
  • Reduced incidents of disorderly conduct by implementing effective communication techniques when dealing with difficult situations.
  • Work with City of Fremantle for their major events.
  • Corporate functions and meetings (RAC Arena).

Security Officer

Perth Convention and Exhibition Centre
11.2011 - 11.2018
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Participated in Security operations for CHOGM in 2011, A.O.G and L.N.G in 2016.
  • Providing cash escorts.
  • Performing Fire Warden Role.

Education

ISIS District State High
Childers, QLD

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Excellent numeracy skills with high levels of accuracy
  • Proficient in the use of Microsoft Office applications
  • Dependable and responsible

Timeline

FIFO UTILITY

Civeo
07.2022 - 01.2025

Hotel Quarantine Security Officer (Front Office)

Site Services Holdings
07.2021 - 06.2022

Hotel Quarantine Security Officer (Front Office)

Ace Security
09.2020 - 06.2021

Crowd Controller

Ace Security + Event Services
12.2018 - 09.2020

Security Officer

Perth Convention and Exhibition Centre
11.2011 - 11.2018

ISIS District State High

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Allan Christensen